What users are saying about
29 Ratings
7 Ratings
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Score 8.1 out of 100
29 Ratings
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Score 7.4 out of 100

Likelihood to Recommend

StoriesOnBoard

As mentioned earlier, we also use StoriesOnBoard to create other processes (customer and employee journey). We use the swim lanes to differentiate between measures, tools and processes and working with them is very easy and understandable for this purpose.
Less easy is the use of context, i.e. when one part of a story map depends on another story map. This cannot be avoided (at least for us) to avoid creating redundancy (and the risk of creating different stages). At appropriate places, we refer to the other map in the title.
Jennifer Schenkenberger | TrustRadius Reviewer

UserVoice

UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
Steve MacLaughlin | TrustRadius Reviewer

Pros

StoriesOnBoard

  • User role management
  • Jira integration
  • Keyboard shortcuts
  • Filtering by personas
Anonymous | TrustRadius Reviewer

UserVoice

  • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
  • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
  • Reporting. Tags allow to easily filter through ideas for roadmap planning.
Anonymous | TrustRadius Reviewer

Cons

StoriesOnBoard

  • Switching the view to a vertical mode (easier to scroll).
  • Better availability of information on user story mapping.
  • Possibility to link to activities and steps from other maps (Context).
Jennifer Schenkenberger | TrustRadius Reviewer

UserVoice

  • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
  • Doesn't have multiple language options
  • No online/email tech support available. You have to call if you have an issue.
Jessica Meadows Rich | TrustRadius Reviewer

Likelihood to Renew

StoriesOnBoard

No score
No answers yet
No answers on this topic

UserVoice

UserVoice 9.7
Based on 6 answers
I just really liked UserVoice.
Jacie Fontenot | TrustRadius Reviewer

Usability

StoriesOnBoard

StoriesOnBoard 7.3
Based on 1 answer
StoriesOnBoard works really well; all features are well thought through. It could look a bit fresher, although the new updated dashboard is already much better than it was.
Anonymous | TrustRadius Reviewer

UserVoice

UserVoice 8.0
Based on 1 answer
The day-to-day usability is good. More technical settings require a bit more effort.
Steve MacLaughlin | TrustRadius Reviewer

Support Rating

StoriesOnBoard

No score
No answers yet
No answers on this topic

UserVoice

UserVoice 9.0
Based on 2 answers
Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
Steve MacLaughlin | TrustRadius Reviewer

Implementation Rating

StoriesOnBoard

No score
No answers yet
No answers on this topic

UserVoice

UserVoice 9.0
Based on 3 answers
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
Steve MacLaughlin | TrustRadius Reviewer

Alternatives Considered

StoriesOnBoard

The only other competitor we looked at was cardboardit.com. Both had solid functionality, but StoriesOnBoard was more user-friendly and quick to learn and use in our opinion.
Wells Blanchard | TrustRadius Reviewer

UserVoice

I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
Oren Shatken | TrustRadius Reviewer

Return on Investment

StoriesOnBoard

  • StoriesOnBoard (and story mapping in general) creates a low-cost visual method of aligning on high-level business and technical requirements early in a project and provides an ongoing reference as the project progresses. Having this alignment is critical for the later stages of the project.
Wells Blanchard | TrustRadius Reviewer

UserVoice

  • UserVoice has improved communication across teams and has given our customers a voice. It has added process to receiving feedback and us saved time from having to question what our clients want to see next.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

StoriesOnBoard

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

StoriesOnBoard Editions & Modules

Edition
Basic - billed annually$191
Standard - billed annually$261
Pro - billed annually$451
Enterprise - billed annually$4992
  1. per edior
  2. 40+ users
Additional Pricing Details

UserVoice

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UserVoice Editions & Modules

Additional Pricing Details

Add comparison