StoriesOnBoard vs. UserVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
StoriesOnBoard
Score 1.2 out of 10
N/A
StoriesOnBoard is a holistic product management tool powered by user feedback. Through collecting user and customer feedback into a single repository and sorting it based on custom rules and collaborating with stakeholders to form actionable feature ideas from them, users can make sure their ideas will be driven by real user needs. Ideas can be validated on a public roadmap and then placed on a user story map to plan releases. StoriesOnBoard supports the product management…
$19
per edior
UserVoice
Score 9.5 out of 10
N/A
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…
$15
per month
Pricing
StoriesOnBoardUserVoice
Editions & Modules
Basic - billed annually
$19
per edior
Standard - billed annually
$26
per edior
Pro - billed annually
$45
per edior
Enterprise - billed annually
$499
40+ users
No answers on this topic
Offerings
Pricing Offerings
StoriesOnBoardUserVoice
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
StoriesOnBoardUserVoice
Small Businesses
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Score 8.9 out of 10
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Score 8.9 out of 10
Medium-sized Companies
ProductPlan
ProductPlan
Score 9.5 out of 10
ProductPlan
ProductPlan
Score 9.5 out of 10
Enterprises
Miro
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
StoriesOnBoardUserVoice
Likelihood to Recommend
9.1
(3 ratings)
10.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(6 ratings)
Usability
7.3
(1 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
StoriesOnBoardUserVoice
Likelihood to Recommend
StoriesOnBoard
As mentioned earlier, we also use StoriesOnBoard to create other processes (customer and employee journey). We use the swim lanes to differentiate between measures, tools and processes and working with them is very easy and understandable for this purpose.
Less easy is the use of context, i.e. when one part of a story map depends on another story map. This cannot be avoided (at least for us) to avoid creating redundancy (and the risk of creating different stages). At appropriate places, we refer to the other map in the title.
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UserVoice
UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
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Pros
StoriesOnBoard
  • User role management
  • Jira integration
  • Keyboard shortcuts
  • Filtering by personas
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UserVoice
  • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
  • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
  • Reporting. Tags allow to easily filter through ideas for roadmap planning.
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Cons
StoriesOnBoard
  • Switching the view to a vertical mode (easier to scroll).
  • Better availability of information on user story mapping.
  • Possibility to link to activities and steps from other maps (Context).
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UserVoice
  • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
  • Doesn't have multiple language options
  • No online/email tech support available. You have to call if you have an issue.
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Likelihood to Renew
StoriesOnBoard
No answers on this topic
UserVoice
I just really liked UserVoice.
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Usability
StoriesOnBoard
StoriesOnBoard works really well; all features are well thought through. It could look a bit fresher, although the new updated dashboard is already much better than it was.
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UserVoice
The day-to-day usability is good. More technical settings require a bit more effort.
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Support Rating
StoriesOnBoard
No answers on this topic
UserVoice
Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
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Implementation Rating
StoriesOnBoard
No answers on this topic
UserVoice
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
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Alternatives Considered
StoriesOnBoard
The only other competitor we looked at was cardboardit.com. Both had solid functionality, but StoriesOnBoard was more user-friendly and quick to learn and use in our opinion.
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UserVoice
I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
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Return on Investment
StoriesOnBoard
  • StoriesOnBoard (and story mapping in general) creates a low-cost visual method of aligning on high-level business and technical requirements early in a project and provides an ongoing reference as the project progresses. Having this alignment is critical for the later stages of the project.
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UserVoice
  • Transparency: Now we can handle better communication of requests with customers and internal stakeholders.
  • We can track better how many ideas are accepted and released vs rejected ones.
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ScreenShots

StoriesOnBoard Screenshots

Screenshot of StoriesOnBoard Workspace DashboardScreenshot of Story map collectionScreenshot of Story map exampleScreenshot of Story card example

UserVoice Screenshots

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