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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SugarSync

    Score3.5 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    TeleCMI

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    TeleCMI provides business voice solutions for sales. The cloud-based telephony communication platform is designed for companies and aims to increase sales' productivity and streamline operations. Their products are tailored to provide business phone systems for startups, SMEs, and enterprises. TeleCMI integrates with the user's CRM and helpdesk tools to enable a hassle-free transition to the system. It boasts robust global network connectivity, with international numbers available in…

    $1,000

    per year Upto 4 Users

    Pricing
    SugarSyncTeleCMI
    Editions & Modules
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Business Voice Basic
    $0
    per month per user
    Business Voice Premium
    $15
    per month per user
    Business Voice Enterprises
    $25
    per month per user
    Contact Center Premium
    $30
    per month Minimum 4 User
    Contact Center Enterprises
    $40
    per month Minimum 4 User
    Offerings
    Pricing Offerings
    SugarSyncTeleCMI
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SugarSyncTeleCMI
    File Sharing & Management
    Comparison of File Sharing & Management features of SugarSync and TeleCMI
    Feature
    SugarSync
    9.4
    8 Ratings
    11% above category average
    TeleCMI
    -
    Ratings
    Versioning8.06 Ratings00 Ratings
    Video files9.05 Ratings00 Ratings
    Audio files10.05 Ratings00 Ratings
    Document collaboration10.07 Ratings00 Ratings
    Access control10.08 Ratings00 Ratings
    File search9.08 Ratings00 Ratings
    Device sync10.08 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SugarSync and TeleCMI
    Feature
    SugarSync
    9.7
    8 Ratings
    12% above category average
    TeleCMI
    -
    Ratings
    User and role management10.07 Ratings00 Ratings
    File organization9.08 Ratings00 Ratings
    Device management10.08 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SugarSync and TeleCMI
    Feature
    SugarSync
    10.0
    8 Ratings
    14% above category average
    TeleCMI
    -
    Ratings
    Performance10.08 Ratings00 Ratings
    Reliability10.08 Ratings00 Ratings
    Storage Reports10.06 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of SugarSync and TeleCMI
    Feature
    SugarSync
    -
    Ratings
    TeleCMI
    7.0
    1 Ratings
    12% below category average
    Multi-level Interactive Voice Response (IVR)00 Ratings7.01 Ratings
    Call Management
    Comparison of Call Management features of SugarSync and TeleCMI
    Feature
    SugarSync
    -
    Ratings
    TeleCMI
    7.5
    1 Ratings
    9% below category average
    Call recording00 Ratings9.01 Ratings
    Call park00 Ratings7.01 Ratings
    Call screening00 Ratings7.01 Ratings
    Message alerts00 Ratings7.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of SugarSync and TeleCMI
    Feature
    SugarSync
    -
    Ratings
    TeleCMI
    8.5
    1 Ratings
    7% above category average
    Audio conferencing00 Ratings9.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Best Alternatives
    SugarSyncTeleCMI
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.5 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SugarSyncTeleCMI
    Likelihood to Recommend
    10.0
    (10 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SugarSyncTeleCMI
    Likelihood to Recommend
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    TeleCMI Technologies Private Limited
    Telecmi is well suited for managing customer support and sales team with remote and distributed support, offering clear tracking and seamless CRM integration. It's less ideal for organizations needing deep video conferencing features or highly customized workflows beyond voice and messaging . It's realtime call analytics and call routing makes it great for high volume call center
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    TeleCMI Technologies Private Limited
    • seamless call routing
    • CRM integration
    • call recording and monitoring
    • Realtime analytics and report
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    TeleCMI Technologies Private Limited
    • Mobile app functionality
    • User interface complexity
    • Limited customization for report
    Incentivized
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    TeleCMI Technologies Private Limited
    No answers on this topic
    Usability
    Ziff Davis Inc
    No answers on this topic
    TeleCMI Technologies Private Limited
    The platform is intuitive and feature-rich, making it easy to manage call, track performance and integrate with CRM. However that slight room for improvement is simplifying the dashboard for new users and enhancing mobile experience. The learning curve is short for most team members, and support resources are readily available.
    Incentivized
    Read full review
    Support Rating
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    TeleCMI Technologies Private Limited
    No answers on this topic
    Alternatives Considered
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    TeleCMI Technologies Private Limited
    Telecmi offer more modern, user-friendly interface with real time analytics, better uptime, and seamless API integration compared to MyOperator and knowlarity. It's ideal for start ups a nd heavy tech- savy teams needing flexibility and fast deployment. We choose telecmi for its reliable performance, intuitive features and cost-effective scalability. Thier support team is also highly responsive
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    TeleCMI Technologies Private Limited
    • Increased team efficiency
    • Improved customer experience
    • Cost saving and ROI
    Incentivized
    Read full review
    ScreenShots

    TeleCMI Screenshots

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