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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SugarSync

    Score3.5 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Uptrends

    Score8.1 out of 10
    N/AUptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.

    $16.21

    per month

    Pricing
    SugarSyncUptrends
    Editions & Modules
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Starter
    $16.21
    per month
    Business
    $22.61
    per month
    Enterprise
    $54.04
    per month
    Offerings
    Pricing Offerings
    SugarSyncUptrends
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator
    More Pricing Information
    Features
    SugarSyncUptrends
    File Sharing & Management
    Comparison of File Sharing & Management features of SugarSync and Uptrends
    Feature
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Uptrends
    -
    Ratings
    Versioning8.06 Ratings00 Ratings
    Video files9.05 Ratings00 Ratings
    Audio files10.05 Ratings00 Ratings
    Document collaboration10.07 Ratings00 Ratings
    Access control10.08 Ratings00 Ratings
    File search9.08 Ratings00 Ratings
    Device sync10.08 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SugarSync and Uptrends
    Feature
    SugarSync
    9.7
    8 Ratings
    12% above category average
    Uptrends
    -
    Ratings
    User and role management10.07 Ratings00 Ratings
    File organization9.08 Ratings00 Ratings
    Device management10.08 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SugarSync and Uptrends
    Feature
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Uptrends
    -
    Ratings
    Performance10.08 Ratings00 Ratings
    Reliability10.08 Ratings00 Ratings
    Storage Reports10.06 Ratings00 Ratings
    Best Alternatives
    SugarSyncUptrends
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    SolarWinds Pingdom
    Score7.9 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SugarSyncUptrends
    Likelihood to Recommend
    10.0
    (10 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    SugarSyncUptrends
    Likelihood to Recommend
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Uptrends
    Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Uptrends
    • Monitors downtime.
    • Waterfall of resources when loading pages.
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Uptrends
    • Custom alert text option on mail
    • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
    Incentivized
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Uptrends
    No answers on this topic
    Support Rating
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Uptrends
    Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Uptrends
    The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    Uptrends
    • Ability to monitor uptime.
    • Cost savings over competitors.
    Incentivized
    Read full review
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