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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SugarSync

    Score3.5 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Versature

    Score9 out of 10
    N/AVersature is a telephony and VoIP software solution from Versature.N/A
    Pricing
    SugarSyncVersature
    Editions & Modules
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    SugarSyncVersature
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SugarSyncVersature
    File Sharing & Management
    Comparison of File Sharing & Management features of SugarSync and Versature
    Feature
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versature
    -
    Ratings
    Versioning8.06 Ratings00 Ratings
    Video files9.05 Ratings00 Ratings
    Audio files10.05 Ratings00 Ratings
    Document collaboration10.07 Ratings00 Ratings
    Access control10.08 Ratings00 Ratings
    File search9.08 Ratings00 Ratings
    Device sync10.08 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SugarSync and Versature
    Feature
    SugarSync
    9.7
    8 Ratings
    12% above category average
    Versature
    -
    Ratings
    User and role management10.07 Ratings00 Ratings
    File organization9.08 Ratings00 Ratings
    Device management10.08 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SugarSync and Versature
    Feature
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Versature
    -
    Ratings
    Performance10.08 Ratings00 Ratings
    Reliability10.08 Ratings00 Ratings
    Storage Reports10.06 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of SugarSync and Versature
    Feature
    SugarSync
    -
    Ratings
    Versature
    8.0
    1 Ratings
    1% above category average
    User templates00 Ratings8.01 Ratings
    Call reports00 Ratings8.01 Ratings
    Directory of employee names00 Ratings8.01 Ratings
    Call Management
    Comparison of Call Management features of SugarSync and Versature
    Feature
    SugarSync
    -
    Ratings
    Versature
    9.5
    1 Ratings
    15% above category average
    Answering rules00 Ratings10.01 Ratings
    Message alerts00 Ratings9.01 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of SugarSync and Versature
    Feature
    SugarSync
    -
    Ratings
    Versature
    9.0
    1 Ratings
    13% above category average
    Audio conferencing00 Ratings9.01 Ratings
    Best Alternatives
    SugarSyncVersature
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.5 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SugarSyncVersature
    Likelihood to Recommend
    10.0
    (10 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SugarSyncVersature
    Likelihood to Recommend
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Versature
    Versature is versatile - it will likely perform very well in any office setting. It performs especially well with remote employees. When we had to move our operations to home during the pandemic, everyone was able to smoothly transfer calls to home or cell phones, so we didn't have to transfer equipment from one place to another. When we were in an office setting, however, Versature was also quite the helpful system. I don't see us moving away from Versature in a long time, whether we stay working remotely or we move back into the office.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Versature
    • Working remotely: switching our operations to home was done easily through Versature's online portals.
    • Voicemail: transcription/voicemails received through email are very helpful.
    • Answering rules: since you can have several answering rules over various timelines, Versature allows you to customize your answering rules properly, which makes better use of your time.
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Versature
    • Voicemail transcription that recognizes French: whenever a voicemail comes in French, the transcription is irrelevant.
    • Better voicemail transcription overall: at times, if the person leaving a message speaks too fast or doesn't speak clearly enough, the transcription isn't helpful.
    • Integration of time frames with answering rules: currently two windows when it could be just one in my opinion.
    Incentivized
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Versature
    No answers on this topic
    Support Rating
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Versature
    I usually scour the help section/articles on their website if I am unsure of how to proceed with something. However, it has happened once or twice that I haven't found the answer I was looking for, and I therefore hopped on to their live chat. Their agents are always polite, kind, and quick to answer any question. If they don't know the answer, they will find it for you after a short pause. For those who prefer calling in and speaking with someone, you can just dial 611 from any Versature phone to reach an agent
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Versature
    No answers on this topic
    Return on Investment
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    Versature
    • Good cost when we had shopped around.
    • Good value for the price paid.
    Incentivized
    Read full review
    ScreenShots