TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SugarSync

    Score3.5 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Zerto on IBM Cloud

    Score8.4 out of 10
    N/AZerto on IBM Cloud protects, expands, and migrates existing VMware vSphere and other hypervisor workloads onto IBM Cloud, in order to provide a secure, flexible, and scalable disaster recovery solution. These single-tenant environments are deployed on IBM Cloud's data centers around the world and provide cloud application recovery in minutes.

    $40

    per VM

    Pricing
    SugarSyncZerto on IBM Cloud
    Editions & Modules
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Zerto
    $40.00
    per VM
    Zerto One-To-Many
    $60.00
    per VM
    Offerings
    Pricing Offerings
    SugarSyncZerto on IBM Cloud
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Zerto one-to-many license available
    More Pricing Information
    Features
    SugarSyncZerto on IBM Cloud
    File Sharing & Management
    Comparison of File Sharing & Management features of SugarSync and Zerto on IBM Cloud
    Feature
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Zerto on IBM Cloud
    -
    Ratings
    Versioning8.06 Ratings00 Ratings
    Video files9.05 Ratings00 Ratings
    Audio files10.05 Ratings00 Ratings
    Document collaboration10.07 Ratings00 Ratings
    Access control10.08 Ratings00 Ratings
    File search9.08 Ratings00 Ratings
    Device sync10.08 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SugarSync and Zerto on IBM Cloud
    Feature
    SugarSync
    9.7
    8 Ratings
    12% above category average
    Zerto on IBM Cloud
    -
    Ratings
    User and role management10.07 Ratings00 Ratings
    File organization9.08 Ratings00 Ratings
    Device management10.08 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SugarSync and Zerto on IBM Cloud
    Feature
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Zerto on IBM Cloud
    -
    Ratings
    Performance10.08 Ratings00 Ratings
    Reliability10.08 Ratings00 Ratings
    Storage Reports10.06 Ratings00 Ratings
    Best Alternatives
    SugarSyncZerto on IBM Cloud
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.5 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    HPE Zerto Software
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SugarSyncZerto on IBM Cloud
    Likelihood to Recommend
    10.0
    (10 ratings)
    8.0
    (9 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SugarSyncZerto on IBM Cloud
    Likelihood to Recommend
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    IBM
    Zerto on IBM Cloud is great to get your datacenter redundant and highly available. It overcomes geographic contingencies and makes your production environment reliably flexible. If you do not like the added cost of redundancy or cost of cloud services, this inconvenient fee may not fit you well. But you'd be better off in the long run to have Zerto protecting your bottom line despite the cost.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    IBM
    • It is easy to get started.
    • It is also very simple to set up the backup.
    • Disaster recovery is no longer a dreadful or painful process.
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    IBM
    • Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
    • Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
    • More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.
    Incentivized
    Read full review
    Likelihood to Renew
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    IBM
    No answers on this topic
    Support Rating
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    IBM
    No answers on this topic
    Alternatives Considered
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    IBM
    Before we were using native backup solutions. We elected to bring in Zerto on IBM Cloud so that our team could have the ability to take small increments of data over time so that the final cutover would be quick and efficient.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    IBM
    • Positive is the option of bringing your own license.
    • Negative - the complex environments are not supported.
    • This cannot be used as a backup replacement rather DR tool.
    Incentivized
    Read full review
    ScreenShots

    Zerto on IBM Cloud Screenshots

    Screenshot of Zerto and IBM DR Solutions- Complete Multi-Cloud Data ProtectionScreenshot of Zerto on IBM cloud architecture