SugarSync vs. Zoho WorkDrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SugarSync
Score 3.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
Zoho WorkDrive
Score 9.2 out of 10
N/A
Zoho WorkDrive is an online file storage and content collaboration platform for teams, small businesses, and large enterprises. Introducing Team Folders, which enables teams of any size to work together more securely. It also offers access to a built-in office suite to brainstorm and ideate with your team in real time. WorkDrive supports mobility needs with its Android and iOS mobile apps and a desktop sync application.
$2.50
per month per user
Pricing
SugarSyncZoho WorkDrive
Editions & Modules
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Starter
$2.50
per month per user
Team
$4.50
per month per user
Business
$9
per month per user
Offerings
Pricing Offerings
SugarSyncZoho WorkDrive
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SugarSyncZoho WorkDrive
Considered Both Products
SugarSync
Chose SugarSync
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my …
Chose SugarSync
OneDrive is slightly more confusing in some ways - but a much stronger, better product that we are much happier with
Chose SugarSync
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy …
Chose SugarSync
SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
Chose SugarSync
No particular reason. Price and functionality.
Chose SugarSync
I used SugarSync as many people recommend it. but most of the people do not recommend SugarSync anymore.
Zoho WorkDrive
Chose Zoho WorkDrive
Zoho WorkDrive is the cheapest making it the most affordable and ideal among all the other three options for small businesses. Also, in terms of support, WorkDrive would rank the best due to the quick response the support team provides, the regular webinars hosted to keep users …
Chose Zoho WorkDrive
Zoho WorkDrive has all the same functionality but for a fraction of the price. They also have good customer support and I love the fact that you can upgrade to a customizable platform - which we haven't done yet but it's a very nice option. We plan to upgrade our plan this year …
Chose Zoho WorkDrive
We are using IDrive e2 since last 2 year for NAS storage backup and Idrive e2 pricing are very budget friendly.
Chose Zoho WorkDrive
Zoho WorkDrive beats rivals in terms of cost and features compared to Google Drive.
Features
SugarSyncZoho WorkDrive
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SugarSync
9.4
Ratings
12% above category average
Zoho WorkDrive
8.4
Ratings
0% above category average
Versioning8.00 Ratings9.00 Ratings
Video files9.00 Ratings7.20 Ratings
Audio files10.00 Ratings7.70 Ratings
Document collaboration10.00 Ratings9.20 Ratings
Access control10.00 Ratings9.20 Ratings
File search9.00 Ratings8.00 Ratings
Device sync10.00 Ratings8.60 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
SugarSync
9.7
Ratings
12% above category average
Zoho WorkDrive
8.8
Ratings
2% above category average
User and role management10.00 Ratings9.00 Ratings
File organization9.00 Ratings9.40 Ratings
Device management10.00 Ratings8.00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
SugarSync
10.0
Ratings
14% above category average
Zoho WorkDrive
8.7
Ratings
0% above category average
Performance10.00 Ratings8.80 Ratings
Reliability10.00 Ratings8.80 Ratings
Storage Reports10.00 Ratings8.60 Ratings
Best Alternatives
SugarSyncZoho WorkDrive
Small Businesses
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 8.6 out of 10
SugarSync
SugarSync
Score 3.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.3 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.3 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.3 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SugarSyncZoho WorkDrive
Likelihood to Recommend
10.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
9.2
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
SugarSyncZoho WorkDrive
Likelihood to Recommend
As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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I've tried other CRMs and Zoho WorkDrive has been the best in our opinion. It's very intuitive and keeps my team organized. We also really like to use the Zoho Sign app for convenience of getting contracts signed by our customers. We are eager to try many of the other apps that the suite has to offer.
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Pros
  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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  • It is every easy to share documents/ files using Zoho WorkDrive
  • Zoho WorkDrive is far much cheaper than similar solutions, like OneDrive/ Google Workspace but still gives much more storage than those
  • The support from the Zoho WorkDrive team is very solid, and always able to respond within minutes
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Cons
  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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  • Zoho WorkDrive has limitations in sync and performance.
  • There is Sync limitations which lacks the selective or block and make it inefficient for large files
  • There is navigation issues like trash and shared items and tasks are hidden in menus.
  • Large files uploading and downloading is very slow. The speed lacks
  • In the storage part if we edit the file, the file takes the full file version and store it.
  • Missing feature is there is no proper encryption for the files and folders.
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Likelihood to Renew
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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No answers on this topic
Usability
No answers on this topic
We are using since last 2 years so based on my experience.
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Support Rating
Customer service is amazing, they are always fast to respond and very helpful.
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No answers on this topic
Alternatives Considered
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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Zoho WorkDrive is the cheapest making it the most affordable and ideal among all the other three options for small businesses. Also, in terms of support, WorkDrive would rank the best due to the quick response the support team provides, the regular webinars hosted to keep users updated on features/ or how to use the app
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Return on Investment
  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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  • Zoho WorkDrive makes knowledge transfer process easy, when someone leaves or join company.
  • Zoho WorkDrive helps engineers and developer sharing API docs, code snippet, RCA etc.
  • Zoho WorkDrive is part of zoho workplace, so we don't have to invest on standalone apps and services.
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ScreenShots

Zoho WorkDrive Screenshots

Screenshot of Offers a shared space to store, organize, and manage files to support collaboration.Screenshot of Files can be located from Team Folders with not just the file name, but also by using text keywords and image content.Screenshot of Personalized Labels can be created based on how users want to arrange shared and personal files. This is to make it easier for everyone to get access to the data they need.Screenshot of WorkDrive's Global and Unread notifications helps users to stay on top of all the changes made by team members.