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Zoho WorkDrive

Score9.2 out of 10

16 Reviews and Ratings

What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage and content collaboration platform for teams, small businesses, and large enterprises. Introducing Team Folders, which enables teams of any size to work together more securely. It also offers access to a built-in office suite to brainstorm and ideate with your team in real time. WorkDrive supports mobility needs with its Android and iOS mobile apps and a desktop sync application.

Media

Screenshot of Offers a shared space to store, organize, and manage files to support collaboration.
Screenshot of Files can be located from Team Folders with not just the file name, but also by using text keywords and image content.
Screenshot of Personalized Labels can be created based on how users want to arrange shared and personal files. This is to make it easier for everyone to get access to the data they need.
Screenshot of WorkDrive's Global and Unread notifications helps users to stay on top of all the changes made by team members.

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Screenshot of Offers a shared space to store, organize, and manage files to support collaboration.

Top Performing Features

  • File organization

    The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.

    Category average: 8.6

  • Document collaboration

    Users can edit files and attach comments to files.

    Category average: 8.5

  • Access control

    Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

    Category average: 8.6

Areas for Improvement

  • Device management

    Administrators can manage devices connected to the cloud storage platform, including restricting access for certain devices or wiping files from devices remotely.

    Category average: 8.8

  • Audio files

    Supports audio file types, such as .mp3, .mp4, and .wav

    Category average: 8.3

  • Video files

    Supports video file types

    Category average: 8

Efficient Affordable and Highly Recommended cloud storage solution

Use Cases and Deployment Scope

We use Zoho WorkDrive for could storage solutions. It is part of a series of other Zoho products that we use in our organization. Zoho is our main cloud storage platform where we store all our shared documents for easier collaboration, security and efficiency within the organization. So instead of storing documents on the local server/ local PC's, Zoho WorkDrive enables us to access and share the documents easily and securely. So security, efficiency and easier collaboration are the main problems that Zoho WorkDrive has helped us solve.

Pros

  • It is every easy to share documents/ files using Zoho WorkDrive
  • Zoho WorkDrive is far much cheaper than similar solutions, like OneDrive/ Google Workspace but still gives much more storage than those
  • The support from the Zoho WorkDrive team is very solid, and always able to respond within minutes

Cons

  • Based on experience, the way links to a file/ document are shared on Zoho WorkDrive is not very intuitive compared to Google Workspace/ MS OneDrive. It would be great to improve on this feature to make sharing documents really easy and intuitive.
  • At times files cannot be opened from the desktop app, especially when one is not connected to the internet.

Return on Investment

  • Zoho WorkDrive is far more affordable for small organizations like ours, so the ROI is very high.
  • Zoho WorkDrive has significantly improved the way how our teams collaborate, helping to become much more productive and efficiency, and also reduce costly delays for our teams.
  • It helped us reduce the extra cost of securing our documents stored online because of its enterprise level security features available at no additional cost

Usability

Alternatives Considered

OneDrive, Google Workspace and Dropbox

Other Software Used

OneDrive, Google Workspace, Dropbox

Perfect Fit Zoho WorkDrive Syncs Easily with Our Apps

Use Cases and Deployment Scope

I use Zoho WorkDrive as part of our company's worksuite, and it plays a key role in managing all our product documentation, presentations, and business sheets. I find it easy to create, edit, and share within the organisation due to its smooth integration with other Zoho apps. I also appreciate the special feature of recording options like screen, audio, and video. It's convenient not having to use a third-party tool to first record and then upload to Zoho WorkDrive. It helps me record my screen and directly store and share with colleagues or peers, which is mostly used for showing recorded videos of any products to clients.

Pros

  • In-built Screen, audio and video recorder.
  • Proper access control of files and folders within the organization, teams as well as public level.
  • Code snippet create and share option, which helps developer like us to share code in any language with proper readability.

Cons

  • UI and UX can be improved.
  • Notifications are not rich, need improvements.
  • response and speed can be improved.

Return on Investment

  • Zoho WorkDrive makes knowledge transfer process easy, when someone leaves or join company.
  • Zoho WorkDrive helps engineers and developer sharing API docs, code snippet, RCA etc.
  • Zoho WorkDrive is part of zoho workplace, so we don't have to invest on standalone apps and services.

Usability

Alternatives Considered

Google Drive and OneDrive

Other Software Used

Atlassian Bitbucket, Postman, Cursor

Manage document via Zoho WorkDrive

Use Cases and Deployment Scope

We managed files in Zoho WorkDrive and shared access with group and individual people in our organization.

Every one can easily manage files and edit features.

Example : Sales Team document, Project Team documents, Personal Files etc

Pros

  • Example : Sales team data files including Zoho CRM files
  • Example : Project files with project document &
  • Example : Employee verification documents and other HR documents

Cons

  • Download speed is very slow
  • Mapped as network drive like Google drive (Application is available but not working properly)
  • Large file upload issue with slow internet

Return on Investment

  • Cost wise this is perfect
  • Product features are useful
  • ROI is positive as per product pricing and access of features

Usability

Alternatives Considered

Google Drive and IDrive Online Backup and Object Storage e2

Other Software Used

IDrive Online Backup and Object Storage e2, Zoho CRM, Odoo HR

Zoho WorkDrive Review Collaboration Breakdown

Use Cases and Deployment Scope

We use Zoho WorkDrive to store and share files securely across teams. Our team upload designs, client VRF forms, Catalogue of our products, Helps us to send the files between the teams.

Pros

  • Our team can co-edit documents using built in Zoho writer.
  • Admin of our company can set role based permission on team folders.
  • Team can locate a keyword in scanned invoices across thousands of files in seconds
  • In unlimited version we can audit logs.

Cons

  • Zoho WorkDrive has limitations in sync and performance.
  • There is Sync limitations which lacks the selective or block and make it inefficient for large files
  • There is navigation issues like trash and shared items and tasks are hidden in menus.
  • Large files uploading and downloading is very slow. The speed lacks
  • In the storage part if we edit the file, the file takes the full file version and store it.
  • Missing feature is there is no proper encryption for the files and folders.

Return on Investment

  • The centralized storage reduced our search time by 70%
  • Helping our team to focus on sales over searching the document.
  • By editing the document helped us speeding and cut down on hours sitting on the document for editing

Usability

Alternatives Considered

Dropbox and Google Drive

Other Software Used

Zoho One, Zoho CRM, Zoho Cliq

Love Zoho WorkDrive From a small business owner.

Use Cases and Deployment Scope

We use it for organization and our primary CRM. It's helpful to have all of our client and vendor emails, phone numbers and addresses in one place. We continually update our database and can have multiple users accessing the same information in the same place. We can even make phone calls directly through Zoho WorkDrive and capture the duration of the call, who made the call and when the call was placed.

Pros

  • Fantastic CRM for organization.
  • Great to have transparency of who is sending emails.
  • Also great transparency to make sure my team is working hard.

Cons

  • I wish the contacts section would expand to 100 instead of only showing 10 contacts and then needing to click on an arrow to bring up the next 10 results.
  • Telephony is difficult to setup.
  • The credits earned always go to waste.

Return on Investment

  • Zoho WorkDrive is critical to my team's organization.
  • The cost of Zoho WorkDrive is reasonable so we have a very high ROI.
  • We won a huge contract and contacted over 100 people. Without the organization, I don't believe we would've won the contract which we expect to bring in over $300,000 in revenue.

Usability

Alternatives Considered

HubSpot CRM and Salesforce CRM Analytics

Other Software Used

Microsoft 365, RocketReach, Instantly