Symantec Endpoint Security vs. VMware Cloud Foundation

Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

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It is best suited for an on-premise cloud solution where customer can shift their entire production environment. Also, the customer has a preference for a Homogenous Infrastructure Environment where budget is not a challenge. It is not at all suited for a Heterogenous Environment, e.g., a Public cloud where integration becomes a huge issue, also in SMB sections where budget is challenging.

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• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

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• Cloud enabled Solution.
• Support Container based Apps.
• Cost efficient.
• Supports both Public and Private Environments.

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• The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
• The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
• It seems the whitelisting on the cloud platform could use some work.

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• The Deployment is complex.
• Recommended Number of Physical Nodes is three or more; with less than 3 Nodes, it becomes difficult to install V-SAN.
• Need for better integration. If we go on the public cloud, it is a huge challenge while integrate with an open source platform.
• Cost can be marginally reduced. SMB segments still prefer a separate license instead of VCF, or they postpone their purchase plans.

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Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

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The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.

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We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it

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Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.

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Use a third party deployment tool and not the deployment option within the SEP Manager itself.

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Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.

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Although the public Cloud Model follows Opex Costing Model, it actually leads to very high costs also, the infra model in my organization is not suited for a Public Cloud Model. Hence We decided on an On-Premise Model, and the best suited was VMware Cloud Foundation, which is a complete Software-Defined Scale-Out Architecture. I also prefer a Homogenous environment; i.e, support and services from a Single OEM, so that I Can get faster resolutions to my tickets raised.

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• The ROI from deploying this has led to fewer security issues which reduces costs.
• Keeping track of security issues and how the were remedied is easier.
• Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.

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• My organization has a size of 1300+ employees, using multiple applications and an exchange mail server that is hosted on On-Premise Cloud, hence scalability has not been a challenge.
• Having hosted my Production environment and Mail exchange Server on VCF, there has been optimum resource utilization with very little scope downtime. Hence have been able to save a lot of funds on Hardware resources.
• Due to the size of my organization and due the data load, I have been able to save on Resource Utilization and Organization Funds

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