Reputation.com vs. Synup

Reputation.com

Synup

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Reputation.com	Score 7.0 out of 10	N/A	Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.	N/A
Synup	Score 9.6 out of 10	N/A	Synup is a location intelligence tool that helps businesses with their local marketing, discovery, and engagement. Businesses and agencies alike can use Synup to get listed online, monitor online reputation, generate business reviews and track search engine analytics.	N/A

Pricing

Reputation.com

Synup

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Reputation.com	Synup
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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Synup offers scalable pricing plans for agencies looking to grow their clientbase and expand their service offerings. A discount is available for annual billing.

More Pricing Information

Community Pulse
	Reputation.com	Synup
Considered Both Products	Reputation.com SS Sara Schleske Marketing Chose Reputation.com Reputation.com is better in my opinion as they have been in business longer and get it right everytime for us. Reputation.com make it easy for our employees to recieve review alerts and respond in a timely manner quick and efficiently. Reputaion.com's cutsomer service is great … Incentivized Helpful? Verified User Anonymous Chose Reputation.com Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to … Incentivized Helpful? Verified User Anonymous Chose Reputation.com We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively. Incentivized Helpful? Matthew Costanzo Digital Marketing Manager Chose Reputation.com We used Naked Lime and Digital Airstrike prior to using Reputation and found Reputation's dashboard and overall UI to be much friendlier and easier to use across multiple staff members and management team members. Their streamline process of review platforms and online listings … Incentivized Helpful? Verified User Anonymous Chose Reputation.com Reputation's dashboard is very easily accessible and user-friendly. They are always quick on each review where Podium was not. Incentivized Helpful?	Synup Verified User Anonymous Chose Synup I have selected Synup because it’s tools for monitoring and managing customer reviews contribute to a positive online reputation. This focus on reputation management appeals to businesses that prioritize customer feedback and want to maintain a favorable brand image. Also … Incentivized Helpful? Verified User Anonymous Chose Synup Synup was recommended by a colleague and had great results for their company. We did a trial period and noticed a big turnaround in customer engagement and a boost in the positivity of our business. Incentivized Helpful? Verified User Anonymous Chose Synup Upon joining the company Aptar Digital Health, I became part of the ongoing utilization of Synup, which was already integrated into our operations. I've previously used other online management applications but nothing stands a chance against Synup. It is so efficient and handy … Incentivized Helpful? Verified User Anonymous Chose Synup After researching the best social media management and review management tools, I picked Synup since it seemed to offer the best features for the price and offered a streamlined interface that offered everything I needed! Incentivized Helpful?

Best Alternatives
	Reputation.com	Synup
Small Businesses	Yext Score 7.4 out of 10	Google Business Profile Score 8.3 out of 10
Medium-sized Companies	Yext Score 7.4 out of 10	Google Business Profile Score 8.3 out of 10
Enterprises	Yext Score 7.4 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Reputation.com	Synup
Likelihood to Recommend	8.9 (0 ratings)	10.0 (0 ratings)

User Testimonials
	Reputation.com	Synup
Likelihood to Recommend	Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer. Incentivized Verified User Anonymous Read full review	Synup is great for businesses that need a little extra help with reputation and social media management. It is easy to use and can save you time to focus on your product and customers. It also provides great feedback and valuable insights with social media to be able to tweak your business as necessary. Incentivized Verified User Anonymous Read full review
Pros	Streamlines reviews across multiple platforms Makes answering reviews/surveys easy across multiple platforms Assists with management of consistent information across online listings Incentivized Matthew Costanzo Digital Marketing Manager Read full review	Synup is extremely good at keeping track of customer reviews from various platforms in one centralised dashboard. One of Synup's strengths is its ability to sync business information simultaneously across multiple platforms. Incentivized Verified User Anonymous Read full review
Cons	Price is a little high Tools that tell you the best time to schedule your posts Easier to read word tornado Incentivized Verified User Anonymous Read full review	Improving the mobile app experience could be beneficial. Product is little too expensive. Incentivized Verified User Anonymous Read full review
Alternatives Considered	We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively. Incentivized Verified User Anonymous Read full review	I have selected Synup because it’s tools for monitoring and managing customer reviews contribute to a positive online reputation. This focus on reputation management appeals to businesses that prioritize customer feedback and want to maintain a favorable brand image. Also Synup provides my business with valuable real-time analytics, allowing it to make data-driven decisions. This feature sets it apart, as businesses appreciate the insights into online visibility and customer engagement for refining their digital strategies. Incentivized Verified User Anonymous Read full review
Return on Investment	only positive impact showing we respond to our customers reviews responding to negative reviews helps us greatly good return on investment Incentivized SS Sara Schleske Marketing Read full review	My Business after using Synup experience an increase in local visibility. We improved our rating from 3.5 to 4.1 and our posts get 65% more engagement. Real-time analytics provided by Synup empower my business with valuable insights Incentivized Verified User Anonymous Read full review
ScreenShots		Synup Screenshots