Tango Card vs. TruCentive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tango Card
Score 4.6 out of 10
Enterprise companies (1,001+ employees)
Tango Card provides digital rewards and incentives. Users can access a global catalog that includes popular e-gift cards, digital Visa and Mastercard rewards, non-profit donations and bitcoin e-gift cards. Tango Card backs their catalog with technology and expert support. Incentives can be delivered in bulk, on-the-spot, or by API integration. The vendor’s value proposition that this provides convenience for their customers and guarantees that rewards arrive exactly at the right time to…
$0
You only pay for the incentives
TruCentive
Score 8.6 out of 10
N/A
TruCentive enables organizations to launch highly branded incentive programs that deliver gift cards, Visa cards, or money digitally.
$2,500
per month
Pricing
Tango CardTruCentive
Editions & Modules
Only One Edition
$0
You only pay for the incentives
Only One Edition
$0
You only pay for the incentives
Delivery to an Individual
$2.00
Per Card
Delivery to a Corporate Addtess
$2.00
Per Card
Pay as you Go
$0
Essentials
$2,500
per year
Standard
$5,000
per year
Corporate
$10,000
per year
Offerings
Pricing Offerings
Tango CardTruCentive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe provide all of our services at no additional cost. The only cost is the face value of all e-gift cards or other rewards and incentives send via our API.
More Pricing Information
User Ratings
Tango CardTruCentive
Likelihood to Recommend
3.3
(10 ratings)
9.4
(6 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Tango CardTruCentive
Likelihood to Recommend
Tango Card
If you use this program to provide gift cards make sure to warn the recipients to use them asap! In my experience, strange things can happen with on-line purchases. Maybe send a reminder to the recipient explaining that Tango is "banking" on you not to spend all of the funds.
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TruCentive
TruCentive is well suited for when you wish to send gift cards to large amounts of people quickly, whether it is for a gift or a reward for completing an action. One of the main reasons why our company uses TruCentive is that there is a claiming system in place where the recipients have to claim their gift card in the appropriate amount of time or else the budget set for the gift cards returns to our company. That helps eliminate inefficient use of funds.
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Pros
Tango Card
  • Tango Card is very easy to use and set-up
  • Tango Card makes it easy to allow for multiple gift card options
  • Tango Card allows for excel imports of respondents, which keeps things nice and simple
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TruCentive
  • Variety of cards
  • Ease of use
  • Reasonable pricing
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Cons
Tango Card
  • The initial setup of the API with all the ACH info was a bit complicated.
  • The only speedbump (not big concern) is the branding of a Tango Card - when saying that to recipients, they don't "get it" immediately and some quick-to-judgement folks can say they don't want it.
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TruCentive
  • Broader range of incentive options
  • More detailed help for self management of the platform
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Usability
Tango Card
No issues to report = 10. I cannot think of simpler usability in this category.
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TruCentive
No answers on this topic
Support Rating
Tango Card
Giving it a 9 only because I haven't been using it for more than 6 months but that said, I've had enough projects and redemptions to get a full understanding of its performance. TANGO CARD just works better than the rest for the redemption experience for the end recipient.
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TruCentive
No answers on this topic
Alternatives Considered
Tango Card
We liked Tango Card much more as it was easier to use and had more flexibility within our company. It allowed us to be more creative as well. The scale of cards and ease of use, both front and back end were huge decision points for us. Everything about Tango Card appeared to be much better than Tremendous and we are happy with our choice.
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TruCentive
TruCentive worked so much better for what we're trying to do. We were having major issues with our previous platform - it took more time to fix complaints than anything. It seemed we were shooting ourselves in the foot by even trying to offer lunch or coffee to our webinar attendees. TruCentive took care of this, and we haven't gotten more than a request for a resend since.
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Return on Investment
Tango Card
  • Tango Card has increased out survey response rates
  • Tango Card has increase our overall response counts
  • By doing so, some of our board KPIs are better measured
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TruCentive
  • positive ROI on my incentive lead generation
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ScreenShots

Tango Card Screenshots

Screenshot of Send popular incentives via API.