TaskRay vs. TickTick

TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.

Incentivized

Very well suited: 1. Small organizations and businesses ( 50, I don't think Ticktick is the best tool for that... Ticktick is excellent for keeping oneself accountable and on point with one's task. There should be an inherent sense of ownership from the user because an app can only do so much. It is not well suited for big organizations with more than 50 people, where visibility of stats is required on an admin or higher level. Plus, collaboration will become a lot clunkier as the number of team members increases. Knowledge management will also be an issue.

Incentivized

• Onboarding Templates
• Scheduling Onboarding tasks and assignments to client and employees
• Creating project logs so that everyone knows what is being worked on

Incentivized

• Task management
• Daily/Weekly Planning
• Calendaring

Incentivized

• Unfortunately TaskRay does not allow us to share templates externally with customers.
• We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.

Incentivized

• The task reminders are in the form of a notification - it would be nice to have an email option.
• All tasks due on the same day/time show up as one notification versus separate - this can be hard to separate as far as task planning goes.

Incentivized

It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately

Incentivized

So far it accomplishes everything I need it to without unnecessary complications. The only reason I can think that I wouldn't renew is if I was required to use something else.

Incentivized

Easy Easy Easy to use

Incentivized

It is super simple in its set up and easy to learn to use. Many other apps are overly complicated which TickTick is not. It always depende on what features you are looking for but I did not even need to explain anything to those who struggle with newer technology

Incentivized

I have not had many support issues but when I have, they have been courteous helpful, and solved the issue

Incentivized

In all honesty, we have never needed to reach out to TickTick for support.

Incentivized

Again, just like the app, the implementation was very easy.

Incentivized

We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.

Incentivized

TickTick has a better UI and UX compared to the other competitors, and the Quick Add feature from any window is a must for inbox task management!

Incentivized

• It was highly effective in organizing projects and sprints.
• Time cards were easy to manage.
• TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.

Incentivized

• Effective tracking of my time and tasks; made me understand the value of my time.
• Had a streak of 62 days straight where I didn't miss a single planned task.
• It has become a repository of all the dead tasks, projects, and ideas I can pick up whenever possible.

Incentivized