tawk.to vs. Unblu

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
tawk.to
Score 7.9 out of 10
N/A
Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
Unblu
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.N/A
Pricing
tawk.toUnblu
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
tawk.toUnblu
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Best Alternatives
tawk.toUnblu
Small Businesses
Gist
Gist
Score 9.6 out of 10
Gist
Gist
Score 9.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
tawk.toUnblu
Likelihood to Recommend
8.1
(4 ratings)
10.0
(1 ratings)
User Testimonials
tawk.toUnblu
Likelihood to Recommend
tawk.to
We have been able to increase our "real world" presence on our website, providing users with support and sales guidance when they need it the most – when they have a question. It provides the extension for free. Furthermore, tawk.to provides tracking solutions for your website, allowing you to see how many visitors visited your site and how long they stayed. You can also see which locations follow your webpage. The low-footprint, web-based solution is simple to install and use (in most cases), and it provides insight into the effectiveness of our web pages and sites.
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unblu
We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized].
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Pros
tawk.to
  • Live Chat
  • Knowledge base / Ticket system
  • Internal Communication with team
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unblu
No answers on this topic
Cons
tawk.to
  • It would be great to be able to quickly access pre-prepared responses directly from tawk.to.
  • It would be great to be able to link directly to email so you can send templates to contacts.
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unblu
No answers on this topic
Alternatives Considered
tawk.to
tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially when most aren't even sure if live chat is for them in the first place. tawk.to is a good platform for figuring that out. tawk.to provides me with exactly what I require, with no hassles and plenty of power. There has never been a problem with uptime or service.
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unblu
No answers on this topic
Return on Investment
tawk.to
  • Engaging with customers directly with live chat.
  • Gather customer data for live chat support.
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unblu
  • Thanks to Unblu, digital interactions with our customers and general visitors to our website have greatly improved, allowing us to better identify those who might become loyal to the company, and therefore helping us to close sales much more consistently, not only increasing our profits but also securing more revenue in the future.
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ScreenShots