tawk.to vs. Userlike

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
tawk.to
Score 8.8 out of 10
N/A
Tawk.to headquartered in Las Vegas offers a live chat tool, allowing users to monitor and chat with the visitors on a website, within a mobile app or from a customizable chat page.N/A
Userlike
Score 8.1 out of 10
Mid-Size Companies (51-1,000 employees)
Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer…
$37
per month
Pricing
tawk.toUserlike
Editions & Modules
No answers on this topic
Free
$0
1 Operator, 1 Chat Widget, unlimited chats
Team
$90
per month
Corporate
$290
per month
Flex
upon request
per month
Offerings
Pricing Offerings
tawk.toUserlike
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUserlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.
More Pricing Information
Community Pulse
tawk.toUserlike
Top Pros
Top Cons

No answers on this topic

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tawk.toUserlike
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User Ratings
tawk.toUserlike
Likelihood to Recommend
8.1
(4 ratings)
-
(0 ratings)
User Testimonials
tawk.toUserlike
Likelihood to Recommend
tawk.to
We have been able to increase our "real world" presence on our website, providing users with support and sales guidance when they need it the most – when they have a question. It provides the extension for free. Furthermore, tawk.to provides tracking solutions for your website, allowing you to see how many visitors visited your site and how long they stayed. You can also see which locations follow your webpage. The low-footprint, web-based solution is simple to install and use (in most cases), and it provides insight into the effectiveness of our web pages and sites.
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Userlike
No answers on this topic
Pros
tawk.to
  • Live Chat
  • Knowledge base / Ticket system
  • Internal Communication with team
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Userlike
No answers on this topic
Cons
tawk.to
  • It would be great to be able to quickly access pre-prepared responses directly from tawk.to.
  • It would be great to be able to link directly to email so you can send templates to contacts.
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Userlike
No answers on this topic
Alternatives Considered
tawk.to
tawk.to offers free basic live chat with no restrictions. I mean, before you go straight to Intercom, try tawk.to first. Sure, other platforms have a better feature set and more customization options, but all of them seem prohibitively expensive for a small business, especially when most aren't even sure if live chat is for them in the first place. tawk.to is a good platform for figuring that out. tawk.to provides me with exactly what I require, with no hassles and plenty of power. There has never been a problem with uptime or service.
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Userlike
No answers on this topic
Return on Investment
tawk.to
  • Engaging with customers directly with live chat.
  • Gather customer data for live chat support.
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Userlike
No answers on this topic
ScreenShots

Userlike Screenshots

Screenshot of The Website MessengerScreenshot of ChatbotsScreenshot of Messaging ChannelsScreenshot of The Message CenterScreenshot of Video CallsScreenshot of Data privacy & GDPR