TCN Cloud vs. Zendesk Talk
TCN Cloud vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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TCN Cloud | N/A | TCN Cloud is a call center software offering from TCN. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
TCN Cloud | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
TCN Cloud | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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TCN Cloud | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
TCN Cloud | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
TCN Cloud | Zendesk Talk | |
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Likelihood to Recommend | TCN No answers on this topic | Zendesk |
Pros | TCN No answers on this topic | Zendesk |
Cons | TCN No answers on this topic | Zendesk |
Support Rating | TCN No answers on this topic | Zendesk |
Alternatives Considered | TCN No answers on this topic | Zendesk |
Return on Investment | TCN No answers on this topic | Zendesk |
ScreenShots |