bTrade TDXchange vs. TrueCommerce

It's a great product, works very well. Very reliable, secure and easy to use. We're not a large company and don't have big IT staff so the product is very good for companies like ours. Also bTrade support are great! They really help us whenever we have issues or need some additional information.

If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!

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• Reporting
• Auditing
• Ease of use and onboarding
• Stability
• Cost Reduction for hardware requirements

• Page layout.
• Processing purchases.
• Ease of creation.

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• The product performs flawlessly and meets all our expectations.

• Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
• Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
• Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.

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Great product and great support and they listen to our feedback on the features!

I no longer work in a company that would utilize it.

The bTrade TDXchange User Interface is great! It is very intuitive, and easy to navigate. The reporting capabilities are truly invaluable.

I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.

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Never crashed on us or had issue but that's no surprise, it's used by many companies over the years and bugs were fixed before we got the product.

bTrade TDXchange is very fast and no impact to our other systems.

We have only had to engage bTrade TDXchange’s technical support team a few times, but it has always been a great experience. They are U.S. based and very responsive. We even provided feedback shortly after implementation and they put our recommendation into the next release (or the one after that…I forget exactly).

We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.

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It literally took a few minutes to install bTrade TDXchange and then with bTrade's documentation we were able to do all the initial setup in under an hour.

I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.

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We chose bTrade TDXchange over MoveIT for its superior security features, seamless integration capabilities, and user-friendly interface

When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.

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So far we only have one instance in Prod and one in DR, however a single instance can handle many files because of it's good design.

• bTrade TDXchange enabled us to develop and manage a cost-effective solution for our logistics client, efficiently handling worldwide shipments.

• Decreased efficiency in terms of how long it takes to enter order.
• Very quick with reporting which was great for meetings and customer service calls.
• Inefficient in terms of shipping abilities.