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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Teamleader

    Score6 out of 10
    Small Businesses (1-50 employees)
    Teamleader is a user-friendly and feature-rich platform which combines CRM, invoicing, and project management into one simple tool. The all-in-one tool aims to help small and medium-sized enterprises organize their sales processes & workflows, communicate effectively & build better relationships with their clients, and improve the productivity & collaboration across their teams. As a platform that provides users with the capability to work smarter, Teamleader offers an online CRM which…

    $59

    2 users/month

    vcita

    Score9 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $35

    per month

    Pricing
    Teamleadervcita
    Editions & Modules
    Projects
    $59.00
    2 users/month
    Project Management
    $59.00
    2 users/month
    Support tickets
    $59.00
    2 users/month
    Essentials
    $35
    per month
    Business
    $65
    per month
    Platinum
    $110
    per month
    Offerings
    Pricing Offerings
    Teamleadervcita
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$29 2 users/monthNo setup fee
    Additional Detailsextra user is + $12.00/user/monthDiscount available for annual billing.
    More Pricing Information
    Features
    Teamleadervcita
    Sales Force Automation
    Comparison of Sales Force Automation features of Teamleader and vcita
    Feature
    Teamleader
    8.6
    2 Ratings
    9% above category average
    vcita
    8.8
    5 Ratings
    12% above category average
    Customer data management / contact management8.02 Ratings9.55 Ratings
    Workflow management5.01 Ratings8.04 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.02 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking10.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Teamleader and vcita
    Feature
    Teamleader
    8.3
    1 Ratings
    8% above category average
    vcita
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management7.01 Ratings00 Ratings
    Help desk management8.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Teamleader and vcita
    Feature
    Teamleader
    10.0
    1 Ratings
    26% above category average
    vcita
    7.0
    3 Ratings
    10% below category average
    Lead management10.01 Ratings00 Ratings
    Email marketing00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Teamleader and vcita
    Feature
    Teamleader
    9.0
    2 Ratings
    16% above category average
    vcita
    8.0
    5 Ratings
    4% above category average
    Task management10.02 Ratings00 Ratings
    Billing and invoicing management9.02 Ratings9.05 Ratings
    Reporting8.02 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of Teamleader and vcita
    Feature
    Teamleader
    6.5
    1 Ratings
    16% below category average
    vcita
    6.8
    7 Ratings
    12% below category average
    Custom fields7.01 Ratings6.67 Ratings
    Custom objects6.01 Ratings00 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Security
    Comparison of Security features of Teamleader and vcita
    Feature
    Teamleader
    9.0
    1 Ratings
    7% above category average
    vcita
    9.7
    6 Ratings
    14% above category average
    Single sign-on capability9.01 Ratings00 Ratings
    Role-based user permissions00 Ratings9.76 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Teamleader and vcita
    Feature
    Teamleader
    6.0
    1 Ratings
    23% below category average
    vcita
    -
    Ratings
    Compensation management6.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Teamleader and vcita
    Feature
    Teamleader
    10.0
    2 Ratings
    27% above category average
    vcita
    8.6
    7 Ratings
    12% above category average
    Mobile access10.02 Ratings8.67 Ratings
    Best Alternatives
    Teamleadervcita
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Teamleadervcita
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.7
    (10 ratings)
    Usability
    8.0
    (1 ratings)
    9.5
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.5
    (4 ratings)
    User Testimonials
    Teamleadervcita
    Likelihood to Recommend
    Teamleader
    It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    Teamleader
    • Comply clients data
    • Invoices
    • Track and measure time for projects
    Incentivized
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    Teamleader
    • Synching contacts between iPhone and Teamleader could be easier.
    • Integration with Aweber would be great.
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    Teamleader
    Besides having some tools to improve, it's a simple yet useful tool to organize data in order to improve patients quality and internal development.
    Incentivized
    Read full review
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    Teamleader
    Very effective team. If ANYTHING occurs their assistance is pretty much immediate. They take longer by email but it works everytime.
    Incentivized
    Read full review
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    Teamleader
    Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    Teamleader
    • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
    • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    Teamleader Screenshots

    Screenshot of DashboardScreenshot of ContactsScreenshot of ContactScreenshot of Add SegmentScreenshot of CalendarScreenshot of Invoices

    vcita Screenshots

    Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses