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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CRM in Cloud by TeamSystem

    Score9.3 out of 10
    N/ACRM in Cloud is TeamSystem's CRM software designed to ensure the effective management of customers and a sales network. The Cloud CRM software is presetned as ideal for small and medium-sized businesses that want an agile and fast CRM capable of managing every stage of the sales cycle: lead generation, sales processes, marketing campaigns and detailed analysis of results.N/A

    vcita

    Score9 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $35

    per month

    Pricing
    CRM in Cloud by TeamSystemvcita
    Editions & Modules
    No answers on this topic
    Essentials
    $35
    per month
    Business
    $65
    per month
    Platinum
    $110
    per month
    Offerings
    Pricing Offerings
    CRM in Cloud by TeamSystemvcita
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Features
    CRM in Cloud by TeamSystemvcita
    Sales Force Automation
    Comparison of Sales Force Automation features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    24% above category average
    vcita
    8.8
    5 Ratings
    12% above category average
    Customer data management / contact management10.01 Ratings9.55 Ratings
    Workflow management10.01 Ratings8.04 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    26% above category average
    vcita
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    26% above category average
    vcita
    7.0
    3 Ratings
    10% below category average
    Lead management10.01 Ratings00 Ratings
    Email marketing10.01 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    9.3
    1 Ratings
    19% above category average
    vcita
    8.0
    5 Ratings
    4% above category average
    Task management10.01 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings9.05 Ratings
    Reporting8.01 Ratings7.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    9.0
    1 Ratings
    16% above category average
    vcita
    -
    Ratings
    Forecasting9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    9.5
    1 Ratings
    22% above category average
    vcita
    6.8
    7 Ratings
    12% below category average
    Custom fields9.01 Ratings6.67 Ratings
    Custom objects9.01 Ratings00 Ratings
    Scripting environment10.01 Ratings00 Ratings
    API for custom integration10.01 Ratings7.02 Ratings
    Security
    Comparison of Security features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    17% above category average
    vcita
    9.7
    6 Ratings
    14% above category average
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.01 Ratings9.76 Ratings
    Social CRM
    Comparison of Social CRM features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    28% above category average
    vcita
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    28% above category average
    vcita
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of CRM in Cloud by TeamSystem and vcita
    Feature
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    27% above category average
    vcita
    8.6
    7 Ratings
    12% above category average
    Mobile access10.01 Ratings8.67 Ratings
    Best Alternatives
    CRM in Cloud by TeamSystemvcita
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CRM in Cloud by TeamSystemvcita
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.7
    (10 ratings)
    Usability
    10.0
    (1 ratings)
    9.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (4 ratings)
    User Testimonials
    CRM in Cloud by TeamSystemvcita
    Likelihood to Recommend
    TeamSystem
    Its managing the leads and maketing campaigns its good and catalogue creation is not useful much
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    TeamSystem
    • Email marketing
    • Mananing database of the customer
    • Managing timeline
    Incentivized
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    TeamSystem
    • catalogue creations
    • Customised reports
    • Workplan
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    TeamSystem
    Because its provided a one solutions for all business needs
    Incentivized
    Read full review
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    TeamSystem
    No answers on this topic
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    TeamSystem
    All other procuts and not user friendly and expensive too
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    TeamSystem
    • Well organised
    • Time shaving
    • Increased producitivity by 60%
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    vcita Screenshots

    Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses