CRM in Cloud by TeamSystem vs. vcita

CRM in Cloud by TeamSystem

vcita

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CRM in Cloud by TeamSystem	Score 9.6 out of 10	N/A	CRM in Cloud is TeamSystem's CRM software designed to ensure the effective management of customers and a sales network. The Cloud CRM software is presetned as ideal for small and medium-sized businesses that want an agile and fast CRM capable of managing every stage of the sales cycle: lead generation, sales processes, marketing campaigns and detailed analysis of results.	N/A
vcita	Score 9.0 out of 10	N/A	vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…	$35 per month

Pricing

CRM in Cloud by TeamSystem

vcita

Editions & Modules

No answers on this topic

Essentials: $35
per month
Business: $65
per month
Platinum: $110
per month

Offerings

Pricing Offerings
CRM in Cloud by TeamSystem	vcita
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

Discount available for annual billing.

More Pricing Information

Community Pulse
	CRM in Cloud by TeamSystem	vcita

Features

CRM in Cloud by TeamSystem

vcita

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	CRM in Cloud by TeamSystem 10.0 1 Ratings 24% above category average	vcita 8.8 5 Ratings 12% above category average
Customer data management / contact management	10.01 Ratings	9.55 Ratings
Workflow management	10.01 Ratings	8.04 Ratings
Opportunity management	10.01 Ratings	00 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.01 Ratings	00 Ratings
Contract management	10.01 Ratings	00 Ratings
Quote & order management	10.01 Ratings	00 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	CRM in Cloud by TeamSystem 10.0 1 Ratings 26% above category average	vcita - Ratings
Case management	10.01 Ratings	00 Ratings
Call center management	10.01 Ratings	00 Ratings
Help desk management	10.01 Ratings	00 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	CRM in Cloud by TeamSystem 10.0 1 Ratings 25% above category average	vcita 7.0 3 Ratings 10% below category average
Lead management	10.01 Ratings	00 Ratings
Email marketing	10.01 Ratings	7.03 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	CRM in Cloud by TeamSystem 9.3 1 Ratings 19% above category average	vcita 8.0 5 Ratings 4% above category average
Task management	10.01 Ratings	00 Ratings
Billing and invoicing management	10.01 Ratings	9.05 Ratings
Reporting	8.01 Ratings	7.03 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	CRM in Cloud by TeamSystem 9.0 1 Ratings 16% above category average	vcita - Ratings
Forecasting	9.01 Ratings	00 Ratings

Customization

Comparison of Customization features of Product A and Product B
	CRM in Cloud by TeamSystem 9.5 1 Ratings 21% above category average	vcita 6.8 7 Ratings 12% below category average
Custom fields	9.01 Ratings	6.67 Ratings
Custom objects	9.01 Ratings	00 Ratings
Scripting environment	10.01 Ratings	00 Ratings
API for custom integration	10.01 Ratings	7.02 Ratings

Security

Comparison of Security features of Product A and Product B
	CRM in Cloud by TeamSystem 10.0 1 Ratings 17% above category average	vcita 9.7 6 Ratings 14% above category average
Single sign-on capability	10.01 Ratings	00 Ratings
Role-based user permissions	10.01 Ratings	9.76 Ratings

Social CRM

Comparison of Social CRM features of Product A and Product B
	CRM in Cloud by TeamSystem 10.0 1 Ratings 29% above category average	vcita - Ratings
Social data	10.01 Ratings	00 Ratings
Social engagement	10.01 Ratings	00 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	CRM in Cloud by TeamSystem 10.0 1 Ratings 29% above category average	vcita - Ratings
Marketing automation	10.01 Ratings	00 Ratings
Compensation management	10.01 Ratings	00 Ratings

Platform

Comparison of Platform features of Product A and Product B
	CRM in Cloud by TeamSystem 10.0 1 Ratings 28% above category average	vcita 8.6 7 Ratings 13% above category average
Mobile access	10.01 Ratings	8.67 Ratings

Best Alternatives
	CRM in Cloud by TeamSystem	vcita
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
Enterprises	Creatio Score 9.1 out of 10	Creatio Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	CRM in Cloud by TeamSystem	vcita
Likelihood to Recommend	10.0 (1 ratings)	9.7 (10 ratings)
Usability	10.0 (1 ratings)	9.5 (4 ratings)
Support Rating	- (0 ratings)	8.5 (4 ratings)

User Testimonials
	CRM in Cloud by TeamSystem	vcita
Likelihood to Recommend	TeamSystem Its managing the leads and maketing campaigns its good and catalogue creation is not useful much Incentivized Vivek Deep Director Read full review	WiseStamp It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing. Incentivized WN William Niffen Partner Read full review
Pros	TeamSystem Email marketing Mananing database of the customer Managing timeline Incentivized Vivek Deep Director Read full review	WiseStamp Great for online appointment bookings. Good for taking payments. Good for onboarding new clients. Integrates with your website. Integrates with Facebook Pages. Incentivized David Cook Owner Read full review
Cons	TeamSystem catalogue creations Customised reports Workplan Incentivized Vivek Deep Director Read full review	WiseStamp Payment collection: We want to have an option to allow clients to choose the amount they wish to pay. Improved ease of use with forms. Incentivized John Stroud Senior Coach Read full review
Usability	TeamSystem Because its provided a one solutions for all business needs Incentivized Vivek Deep Director Read full review	WiseStamp Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work). Incentivized WN William Niffen Partner Read full review
Support Rating	TeamSystem No answers on this topic	WiseStamp I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours. Incentivized Samuel Reynolds Chief consultant Read full review
Alternatives Considered	TeamSystem All other procuts and not user friendly and expensive too Incentivized Vivek Deep Director Read full review	WiseStamp I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific. Incentivized Christopher Cater Training Specialist Read full review
Return on Investment	TeamSystem Well organised Time shaving Increased producitivity by 60% Incentivized Vivek Deep Director Read full review	WiseStamp I have no clue I'm assuming that we would not have people making appointments with us if we didn't have this service Incentivized Denise Deem Marketing and Business Development Manager Read full review
ScreenShots		vcita Screenshots