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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FixMe.IT by Techinline

    Score4.4 out of 10
    N/ATechinline Remote Desktop is a remote support application that is designed to enable instant, secure, and trouble-free connections between remote computers anywhere in the world. The vendor's value proposition is that with Techinline Remote Desktop, support teams can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

    $39

    per month per seat

    VMware Fusion

    Score7.5 out of 10
    N/AVmware Fusion is a virtual user session software built to run Windows applications on Macintosh to run any Windows applications.N/A
    Pricing
    FixMe.IT by TechinlineVMware Fusion
    Editions & Modules
    Monthly subscription
    $39
    per month per seat
    Yearly subscription
    $390
    per year per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    FixMe.IT by TechinlineVMware Fusion
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    FixMe.IT by TechinlineVMware Fusion
    Remote Administration
    Comparison of Remote Administration features of FixMe.IT by Techinline and VMware Fusion
    Feature
    FixMe.IT by Techinline
    6.7
    6 Ratings
    16% below category average
    VMware Fusion
    -
    Ratings
    Screen sharing9.06 Ratings00 Ratings
    File transfer7.06 Ratings00 Ratings
    Instant message7.05 Ratings00 Ratings
    Access to sleeping/powered-off computers2.93 Ratings00 Ratings
    Over-the-Internet remote session9.06 Ratings00 Ratings
    Remote management of servers & workstations9.04 Ratings00 Ratings
    Session record6.02 Ratings00 Ratings
    Annotations4.03 Ratings00 Ratings
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    FixMe.IT by TechinlineVMware Fusion
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    User Ratings
    FixMe.IT by TechinlineVMware Fusion
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.0
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    FixMe.IT by TechinlineVMware Fusion
    Likelihood to Recommend
    Techinline
    FixMe.IT is an absolute price-performer. Far less expensive than many of its competitors, it offers all the major features small outfits like mine need. While not nearly as robust as other offerings such as TeamViewer and GoToAssist, its price point simply can't be beat. Thus, small consulting firms that primarily deal with Windows-based PCs will see a huge cost benefit. Larger MSPs are probably better off with a more expensive but flexible solution.
    Incentivized
    Read full review
    VMware by Broadcom
    Due to its perpetual licensing model, VMware Fusion is a great option for users whose needs do not change as much over time. It is also great for occasional-use scenarios such as testing and preparing code to run on newer platforms. Fusion is not really recommended for running graphics-intense applications as graphics acceleration in Fusion is fairly limited in both performance and API support. It has, however, come a very long way and offers near-native performance for many tasks.
    Incentivized
    Read full review
    Pros
    Techinline
    • Unattended access always works
    • Deployment through MSI to all PCs in the company
    • Stable and dependable. The app never has issues.
    • Option to follow users' mouse if they have more than one screen but you are only using one screen to display their computer. It allows them to show you things without fighting for the mouse or having our view of their screen be too small.
    • Lightweight. The app for on-demand remote controll, unattended access, and even the expert are all very small and not resource intentsive
    Incentivized
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    VMware by Broadcom
    • Allows users to run Windows only applications on their Mac without switching devices.
    • Fusion is excellent for Windows image creation, and works exceptionally well on the Mac environment.
    • Assists a Mac user to virtualize Windows apps.
    • Excellent for installing Linux distros for penetration testing.
    Incentivized
    Read full review
    Cons
    Techinline
    • Not sure if we are able to display multiple screens at the same time. For example the server and some workstations. I know we can click back and forth easily, but not sure if we can display them at the same time.
    Incentivized
    Read full review
    VMware by Broadcom
    • With OSX - 10.14.1 and the latest version of Fusion - 11.0.2 the user interface has taken a step back IMHO.
    • I would like to see price decrease.
    • Better remote host connection capabilities - remote server connections are available but connections are spotty.
    Incentivized
    Read full review
    Likelihood to Renew
    Techinline
    Great product for the price. I would buy it again. We now have 6 licenses of it and it's completely worth the investment.
    Incentivized
    Read full review
    VMware by Broadcom
    For Apple workstations VMware Fusion is the virtualization software to use. No other application (free or paid) can do what Fusion can. The features and constant updates make Fusion an application that cant be beat.
    Incentivized
    Read full review
    Usability
    Techinline
    No answers on this topic
    VMware by Broadcom
    I made an 8 because it's good in almost every aspect. As I said if you are on macos and you need both windows and linux I think is the best options out there. Otherwise if you need only windows there is a competitor that could be better for performance and integration.
    Incentivized
    Read full review
    Support Rating
    Techinline
    It is all just done through email so there is no tracking of tickets but there is not much need since they will respond multiple times a day if needed. I never have any issue with them though. They are very well trained.
    Incentivized
    Read full review
    VMware by Broadcom
    I have never contacted VMware, but there is a lot of support online on message boards, forums, StackOverflow, YouTube tutorial videos, and the like. VMware has been around nine years longer than its leading competitor, VirtualBox, although both seem to have a good presence of online user communities who can help solve issues that come up.
    Incentivized
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    Implementation Rating
    Techinline
    No answers on this topic
    VMware by Broadcom
    This is a workstation application and no install insights are needed.
    Incentivized
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    Alternatives Considered
    Techinline
    TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
    Incentivized
    Read full review
    VMware by Broadcom
    I've heard of other/competitive software but frankly once I tried VMware, I never looked back. There is absolutely nothing that I need that this product does not deliver. It's fast, effective and seems to be extremely durable and reliable. My only concern (and minor) might have to do with memory resources, but frankly it has not been an issue yet.
    Incentivized
    Read full review
    Return on Investment
    Techinline
    • During COVID, we simply would not have been able to work without it.
    • Integration with our website and customized branding gives clients a good sense of security of who they're letting in.
    • After 11 years, I see no reason to switch.
    Incentivized
    Read full review
    VMware by Broadcom
    • Users using a VM often don't need something as "fancy" as VMware Fusion, and instead can use a free option like Virtual Box, so we waste money on using an extra amount of VMware Fusion licenses.
    • Developers using and IT admins using VMware Fusion for testing saves us time and money. Simply, we know mistakes would take time and money to fix, but VMware is powerful, allows for proper and fast testing.
    Incentivized
    Read full review
    ScreenShots