Remote Connections at its finest!!
March 29, 2018

Remote Connections at its finest!!

Nick Tietjen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with FixMe.IT

I work for a copier dealership and I help a lot of customers remotely using fixme.it whenever they have printing/scanning issues with the copiers.

Pros

  • Easy for customers to get me a Client ID
  • No real lag time with the connection makes it easy for me to get done what I need to get done in a quick fashion
  • Can reboot computer without having client to sign me back on

Cons

  • Needs to be able to be used in a MAC environment
  • That is only thing I would love for to be added to it
  • Great Product
  • Get done a lot of service calls without leaving my office
  • Could get more service calls done if it worked on MACs
  • that's it
TeamViewer I use for Mac clients, I like fixme.it better because of ease of client to get me a client id
In any situation where you need to connect to another computer to help fix or resolve any computer/application issues.

Techinline Remote Desktop Feature Ratings

Remote Administration
9.5
Screen sharing
10
File transfer
10
Instant message
10
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
10
Remote management of servers & workstations
Not Rated
Session record
Not Rated
Annotations
10

Comments

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