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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    telecrm

    Score9.3 out of 10
    N/Atelecrm is a CRM built to streamline telecalling and sales management. It combines calling, WhatsApp, SMS, and email, helping teams stay organized, follow up faster, and manage leads more efficiently without switching between tools.

    $261

    billed quarterly for 3 users (minimum)

    Veeva CRM

    Score7 out of 10
    N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
    Pricing
    telecrmVeeva CRM
    Editions & Modules
    Core CRM
    $19
    per month (billed annually) per user
    Core CRM
    $29
    per month (billed quarterly) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    telecrmVeeva CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details30% discount for annual billing. 3 user minimum for all plans.
    More Pricing Information
    Features
    telecrmVeeva CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of telecrm and Veeva CRM
    Feature
    telecrm
    8.7
    1 Ratings
    10% above category average
    Veeva CRM
    9.1
    4 Ratings
    15% above category average
    Customer data management / contact management9.01 Ratings10.04 Ratings
    Workflow management9.01 Ratings9.04 Ratings
    Opportunity management8.01 Ratings8.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings10.03 Ratings
    Quote & order management8.01 Ratings9.03 Ratings
    Interaction tracking9.01 Ratings10.04 Ratings
    Territory management00 Ratings7.04 Ratings
    Contract management00 Ratings10.03 Ratings
    Channel / partner relationship management00 Ratings9.03 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of telecrm and Veeva CRM
    Feature
    telecrm
    8.0
    1 Ratings
    4% above category average
    Veeva CRM
    9.3
    3 Ratings
    19% above category average
    Call center management8.01 Ratings8.01 Ratings
    Help desk management8.01 Ratings10.02 Ratings
    Case management00 Ratings10.03 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of telecrm and Veeva CRM
    Feature
    telecrm
    7.5
    1 Ratings
    3% below category average
    Veeva CRM
    8.5
    3 Ratings
    9% above category average
    Lead management9.01 Ratings9.03 Ratings
    Email marketing6.01 Ratings8.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of telecrm and Veeva CRM
    Feature
    telecrm
    8.0
    1 Ratings
    4% above category average
    Veeva CRM
    9.7
    3 Ratings
    23% above category average
    Task management8.01 Ratings10.03 Ratings
    Reporting8.01 Ratings9.03 Ratings
    Billing and invoicing management00 Ratings10.03 Ratings
    Customization
    Comparison of Customization features of telecrm and Veeva CRM
    Feature
    telecrm
    8.0
    1 Ratings
    5% above category average
    Veeva CRM
    8.8
    4 Ratings
    14% above category average
    Custom fields8.01 Ratings8.04 Ratings
    Custom objects8.01 Ratings7.04 Ratings
    Scripting environment8.01 Ratings10.03 Ratings
    API for custom integration8.01 Ratings10.04 Ratings
    Security
    Comparison of Security features of telecrm and Veeva CRM
    Feature
    telecrm
    7.5
    1 Ratings
    11% below category average
    Veeva CRM
    9.5
    4 Ratings
    12% above category average
    Single sign-on capability7.01 Ratings9.04 Ratings
    Role-based user permissions8.01 Ratings10.04 Ratings
    Social CRM
    Comparison of Social CRM features of telecrm and Veeva CRM
    Feature
    telecrm
    7.5
    1 Ratings
    0% below category average
    Veeva CRM
    8.5
    1 Ratings
    12% above category average
    Social data8.01 Ratings8.01 Ratings
    Social engagement7.01 Ratings9.01 Ratings
    Platform
    Comparison of Platform features of telecrm and Veeva CRM
    Feature
    telecrm
    9.0
    1 Ratings
    17% above category average
    Veeva CRM
    10.0
    4 Ratings
    27% above category average
    Mobile access9.01 Ratings10.04 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of telecrm and Veeva CRM
    Feature
    telecrm
    -
    Ratings
    Veeva CRM
    8.7
    4 Ratings
    13% above category average
    Forecasting00 Ratings8.03 Ratings
    Pipeline visualization00 Ratings9.03 Ratings
    Customizable reports00 Ratings9.04 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of telecrm and Veeva CRM
    Feature
    telecrm
    -
    Ratings
    Veeva CRM
    9.0
    2 Ratings
    18% above category average
    Marketing automation00 Ratings9.02 Ratings
    Compensation management00 Ratings9.01 Ratings
    Best Alternatives
    telecrmVeeva CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    telecrmVeeva CRM
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    telecrmVeeva CRM
    Likelihood to Recommend
    Flamon Cloudtech Pvt. Ltd.
    If you are into core sales, lead qualification, conversion and followups then this is the best tool for you and your team. WhatsApp integration is as add on advantage for leadqualification. and mobile logins is veery benificial for field sales
    Read full review
    Veeva Systems
    Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
    Incentivized
    Read full review
    Pros
    Flamon Cloudtech Pvt. Ltd.
    No answers on this topic
    Veeva Systems
    • Commercial Cloud
    • Sunrise UI
    • Multi device support from browser, iOS devices
    Incentivized
    Read full review
    Cons
    Flamon Cloudtech Pvt. Ltd.
    No answers on this topic
    Veeva Systems
    • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
    • Can be expensive specially for a smaller company as it is based on SAAS platform
    Read full review
    Usability
    Flamon Cloudtech Pvt. Ltd.
    If fulfils all the required things needed for the team. and very esay to use and setup. for new members also it is very easy to manage the leads. customisable lead stages can be used as per the sales owner. It the best CRM for telecaller and sales team.
    Read full review
    Veeva Systems
    No answers on this topic
    Alternatives Considered
    Flamon Cloudtech Pvt. Ltd.
    No answers on this topic
    Veeva Systems
    Better for field based medical personnel when recording Medical calls.
    Incentivized
    Read full review
    Return on Investment
    Flamon Cloudtech Pvt. Ltd.
    • We needed a crm mainly for telecaller team and sales team but all the crm have a lot of features along which these so they are very costly, but telecrm has the exact thing we needed
    Read full review
    Veeva Systems
    • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
    • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
    • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
    Incentivized
    Read full review
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