What users are saying about
18 Ratings
Top Rated
161 Ratings
18 Ratings
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Score 9 out of 100
Top Rated
161 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • TextMagic is rated higher in 1 area: Usability
  • WhatsApp Business is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

TextMagic

88%
11 Ratings
9.2

WhatsApp Business

92%
18 Ratings

Likelihood to Renew

9.1

TextMagic

91%
1 Rating

WhatsApp Business

N/A
0 Ratings

Usability

9.1

TextMagic

91%
1 Rating
8.6

WhatsApp Business

86%
2 Ratings

Support Rating

TextMagic

N/A
0 Ratings
8.3

WhatsApp Business

83%
5 Ratings

Likelihood to Recommend

TextMagic

To streamline procedures, you can easily create message templates and import contacts. You can send group SMS online using the TextMagic app from a laptop, browser, or mobile device. Contact information can be entered manually or imported from other programs. To improve your strategy, you can create email lists based on SMS advertising.
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Meta Platforms Inc

By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
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Pros

TextMagic

  • Easy to upload sign ups from tradeshows we attend.
  • I like the ability to respond the their texts back to me to hold a conversation.
  • I like the billing structure with auto balance.
  • The scheduling feature and cost calculation is very helpful.
  • Easy to learn to use.
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Meta Platforms Inc

  • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
  • Fast and accurate connection.
  • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
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Cons

TextMagic

  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
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Meta Platforms Inc

  • Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved.
  • Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries.
  • It's possible to improve API support and extract the application's satisfaction index.
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Pricing Details

TextMagic

Starting Price

$4 per outbound text

Editions & Modules

TextMagic editions and modules pricing
EditionModules
Pay as You Go Plan0.041
Pay as You Go Plan0.042

Footnotes

  1. per outbound text
  2. per outbound text

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pay only for outbound text messages. Inbound SMS is free.

WhatsApp Business

Starting Price

$0

Editions & Modules

WhatsApp Business editions and modules pricing
EditionModules
WhatsApp BusinessFree1

Footnotes

  1. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

TextMagic

I am very happy with how TextMagic is working. I don't see a reason to spend time searching for another solution when this works great at a good price. Customers have shown a good response to the text messages we have send. Very small percentage unsubscribed (but that was automated/easy).
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Meta Platforms Inc

No answers on this topic

Usability

TextMagic

It has been very easy to use TextMagic to set up. The calculator showing character count which relates to cost is easy to see and adjust. The scheduling portion is also easy to set up and edit if needed. You can see history to copy wording if you need to. I have suggested to other friends that do not have a text service.
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Meta Platforms Inc

WhatsApp Business, compared to Whatsapp Messenger, requires a more in-depth study of its features, especially if you want to use at its maximum power.
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Support Rating

TextMagic

No answers on this topic

Meta Platforms Inc

There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
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Alternatives Considered

TextMagic

We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment
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Meta Platforms Inc

In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
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Return on Investment

TextMagic

  • Increase the effectiveness of your SMS marketing efforts.
  • You can manage your campaigns from anywhere.
  • Simplifies the process of tracking and maintaining contacts.
  • Automation of incoming SMS.
  • Chats allow you to keep track of all open conversations, browse past messages, and follow up.
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Meta Platforms Inc

  • it is simple to communicate with a big group of people at once
  • WhatsApp now has a new tool that allows me to track the location of a buddy or contact.
  • it is compatible with practically every smartphone now on the market
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Screenshots

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