ThreatLocker Inc. is a security platform used to stop misuse and vulnerable software as well as control application elevation, storage and network traffic.
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WatchGuard Network Security
Score 8.9 out of 10
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WatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.
I think the solutions are comparable, but the cloud management piece is critical for MSPs these days. We need to be able to schedule and push out updates as soon as they are stable and ready. Insurance companies and government regulations mandate this.
WatchGuard Network Security provides the most utility by providing many services on one device and an easy to use interface. WatchGuard Network Security is also very easy to install.
Threatlocker does exactly as it advertises. I would recommend it to anyone seeking a comprehensive solution for managing software approvals. It is also very easy to use with an online support team, or Cyberheros, as they call it, that is very quick and responsive. The preset programs are also a nice touch, making deployment easy.
If I had to recommend a business get a firewall, I'd probably suggest Ubiquiti if I'm being honest. They have tons of development and nice to have features with no licensing or subscriptions. For example, if you use their switches and APs to, you can see a diagram of the network and the port each Ubiquiti device is connected to.
WatchGuard firewalls, especially when cloud managed, are very basic. Locally managed fireboxes have much more capabilities than a cloud managed one. Comparing to SonicWall, Cisco, Meraki, and other brands I've worked on, WatchGuard is the least granular in the options you have available to you. Maybe that is intentional so it can appeal to teams who don't want to learn a ton of stuff about firewalls. However, you really need to know the firewall as it's the first line of defense keeping the internet off your network.
I'd like to see the locally managed firewall features in WatchGuard Cloud firstly. Secondly, I'd like the interfaces to be consistent between cloud managed and locally managed.
When running the Unified Audit, I like to use certain filters. I wish there as a way to save those filters, so I don't have to select them every time I do a Unified Audit.
ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.
I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
Technician and Analyst alike will love this tool as long as they learn to use it. They have fantastic study material that breaks everything down on it where to find settings and how to best manage the tool. End users are the only complaints we get only because they sometimes don't understand that installing a PDF convertor that is labeled as Free on the internet isn't always in their best interest.
Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.
We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.
We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!
ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.
I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
Prior to buying ThreatLocker, we evaluated Tanium's whitelisting module. We felt that ThreatLocker's method of baselining existing applications and comparing them to known IoC's made for an easier implementation. To be fair, this was solely based on demonstrations by each vendor and not by actual PoC's. The implementation for ThreatLocker went smoothly and we have very few issues with the product that require support intervention. When support is needed, it is readily available via chat.
WatchGuard Network Security has a more palatable licensing model and comes at a much more reasonable price for comparable security features. I find the WatchGuard Network Security firewalls in particular to be much easier to configure and manage as well. The service is top tier, particularly when compared to the more enterprise focused vendors. It can take a lot longer to get good support if you aren't a significant sized customer.
ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.
This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
