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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ThunderTix

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    ThunderTix is ticketing, box office, and venue management software built for performing arts organizations, theaters, live music venues, and live performance teams. The platform supports both reserved seating and general admission events, helping organizations sell tickets online, by phone, or at the box office while managing patrons, donations, subscriptions, merchandise, concessions, gift cards, marketing, and reporting from one system. ThunderTix is presented as…

    $20

    per month

    Pricing
    ThunderTix
    Editions & Modules
    General Admission
    $20
    per month ticket
    Reserved Seating
    $25
    per month ticket
    White Glove
    $175
    per month ticket
    Offerings
    Pricing Offerings
    ThunderTix
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$175 per month (and $1.95 per ticket)
    Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The White Glove plan includes the first 100 tickets processed and each additional ticket is $1.95.
    More Pricing Information
    Community Pulse
    ThunderTix
    Considered Both Products
    ThunderTix
    Chose ThunderTix
    Much better
    Incentivized
    Chose ThunderTix
    Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix
    Incentivized
    Chose ThunderTix
    AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for …
    Incentivized
    Chose ThunderTix
    I have looked at Event Brite. I have looked at a number of others, who I do not wish to list. I actually thought that most have a lot to offer and are probably great, but none fit us the way that Thundertix does. It would take a hell of a sales pitch to take us away.
    Incentivized
    Chose ThunderTix
    Thundertix may not have all of the features as something like eventbright or bands in town, but the amount we are saving daily makes up for some of the features that may not be present. We are a small intimate venue so Thindertix is the best fit for our organization.
    Incentivized
    Chose ThunderTix
    We felt ThunderTix was easier to use not to mention lower in cost to us and to our patrons.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    Features
    ThunderTix
    Virtual Event
    Comparison of Virtual Event features of ThunderTix
    Feature
    ThunderTix
    8.4
    5 Ratings
    5% above category average
    Registration, RSVP, and ticketing9.15 Ratings
    Email marketing9.13 Ratings
    Audience engagement8.24 Ratings
    Event analytics7.34 Ratings
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    ThunderTix
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    Splash
    Score7.7 out of 10
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    Webex Events (formerly Socio)
    Score8.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    ThunderTix
    Likelihood to Recommend
    9.1
    (9 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    9.1
    (3 ratings)
    Support Rating
    9.1
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    User Testimonials
    ThunderTix
    Likelihood to Recommend
    ThunderTix
    The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
    Read full review
    Pros
    ThunderTix
    • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
    • Thundertix is always innovating and adding to features relevant to the current market.
    • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
    Incentivized
    Read full review
    Cons
    ThunderTix
    • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
    • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
    Incentivized
    Read full review
    Likelihood to Renew
    ThunderTix
    We have been with them for over a decade and have no interest in leaving.
    Read full review
    Usability
    ThunderTix
    It's straightforward and, for the most part, easy to use and navigate. When there is an issue or problem that arises, support is usually very helpful in navigating us in the right direction. It keeps everything in order and on track, and is easy to use when trying to track down a client or previous purchases, which is important to our company
    Incentivized
    Read full review
    Support Rating
    ThunderTix
    They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
    Read full review
    Implementation Rating
    ThunderTix
    It was an easy transition that took less than a month from planning to implementation
    Read full review
    Alternatives Considered
    ThunderTix
    AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
    Incentivized
    Read full review
    Return on Investment
    ThunderTix
    • It has greatly increased online sales
    • We are break even but with only 1 event ran so far
    • It has made teaching box office sellers easy
    Incentivized
    Read full review
    ScreenShots

    ThunderTix Screenshots

    Screenshot of ThunderTix's custom reserved seating charts that matches each venue’s real layout, including rows, tables, balconies, ADA seating, ASL-accessible areas, obstructed-view seats, dinner theater setups, auditoriums, and concert venues.Screenshot of the ThunderTix mobile app, where staff can sell tickets, scan barcodes, and check in guests from anywhere using iOS or Android devices.Screenshot of ThunderTix's mobile-friendly checkout with seat review, donation prompts, add-ons, transparent fees, and a smooth path to payment.Screenshot of ThunderTix's memberships, for tiered benefits, priority access, donor perks, branded membership pages, and automatic renewals alongside ticketing and fundraising tools.Screenshot of ThunderTix and Square/Stripe, a solution to accept ticket, merchandise, and concession payments through connected terminals while keeping deposits, sales, and reporting in sync.Screenshot of how ThunderTix lets venues collect donations, sell merchandise and concessions, promote campaign goals, and offer flexible add-ons in the same smooth ticket-buying flow.