Cost effective and efficient platform
December 29, 2023

Cost effective and efficient platform

Mason Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ThunderTix

We use ThunderTix to host ticket sales for events in our performing arts theatre at our clubhouse. It manages box office and online sales for us, as well as the entry process for each event. Their support team is incredibly helpful and responsive whenever we have an issue that needs immediate attention. This platform reduces our stress for inperson and online sales for our shows by filtering all sales through our payment gateway where we can track sales through either thundertix or our payment gateway.
  • Customer Support
  • Box Office Sales
  • Online Sales
  • Sales Reports
  • Some of their fees are unreasonable
  • Public display website is a bit sparse
  • user interface
  • It has greatly increased online sales
  • We are break even but with only 1 event ran so far
  • It has made teaching box office sellers easy
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.

Do you think ThunderTix delivers good value for the price?

Yes

Are you happy with ThunderTix's feature set?

Yes

Did ThunderTix live up to sales and marketing promises?

Yes

Did implementation of ThunderTix go as expected?

Yes

Would you buy ThunderTix again?

Yes

It is the cheapest and easiest to use platform, especially when compared to Ticket Spice and AudienceView. Ticket Spice is full of microtransactions and AudienceView's user interface is decades old and completely inefficient. Thundertix is easy to use and the prices are reasonable for ticket sales and supplemental packages for your account.

ThunderTix Feature Ratings

Registration, RSVP, and ticketing
10
Email marketing
10
Audience engagement
10
Event analytics
10