TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tidio

    Score9.7 out of 10
    N/ATidio is a live chat app powered by a chatbot and that comes with mailing features.

    $0

    per month

    Todoist

    Score9.4 out of 10
    N/ATodoist is a web-based productivity app designed to help users keep track of all their important tasks and projects across 15+ platforms and in 20 different languages. With Todoist, individuals and teams can manage tasks and collaborate on shared projects on the web, mobile devices (iOS, iPad, Android), desktops (Windows, Mac), email inboxes (Gmail, Outlook), and web browsers (Google Chrome, Firefox, Safari). Data is synchronized across all platforms in real-time, even when offline.

    $10

    per month per user

    Pricing
    TidioTodoist
    Editions & Modules
    Free
    $0
    life time
    Starter
    $29
    per month
    Growth
    $59
    per month
    Plus
    $749
    per month
    Premium
    $2999
    per month
    Business
    $10
    per month per user
    Offerings
    Pricing Offerings
    TidioTodoist
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.Discount available for annual billing.
    More Pricing Information
    Community Pulse
    TidioTodoist
    Considered Both Products
    Tidio
    No answer on this topic
    Todoist
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    53 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    55 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    54 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    49 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    52 Answers
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    TidioTodoist
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.6
    (81 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (31 ratings)
    User Testimonials
    TidioTodoist
    Likelihood to Recommend
    Tidio
    Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
    Incentivized
    Read full review
    Todoist
    There have been lots of times when we need to add a new habit into our daily work routines, and having the option to do so in the To-Doist app on the very first screen is incredibly helpful. It's a good reminder, and I believe that professionals who truly appreciate and properly value the implementation of good habits would be very grateful for this feature. It's also a time saver because you don't have to manually type it in every day/week / etc.
    Incentivized
    Read full review
    Pros
    Tidio
    • Very intuitive interface and management.
    • Scalable plans that don't require me to purchase features I don't need.
    • Super simple chat bot administration.
    Incentivized
    Read full review
    Todoist
    • Free plan offers two viewing options and 4 color themes; paid plans offer more
    • Can integrate with Google Calendar, IFTTT, and Zapier apps
    • Viewing format is pretty uncomplicated, including sidebar, easy on the eyes
    • Importable and exportable data, emails
    • Optional beta testing opportunities (can opt in/opt out at any time)
    Incentivized
    Read full review
    Cons
    Tidio
    • Unable to ban visitors by site referrer (spam sites)
    • Chatbot conditional logic could be a bit simpler/cleaner
    • Occasional issues with the desktop app (in browser never gives us trouble though)
    Incentivized
    Read full review
    Todoist
    • The Todoist application now works almost identically across all platforms. There is a minor improvement that I would like to see on iOS and that is the ability to show task count by custom filter.
    • In Board view, I want to be able to easily add sub-tasks to a parent task.
    • Besides those two minor improvements, I am extremely happy with the application.
    Incentivized
    Read full review
    Usability
    Tidio
    No answers on this topic
    Todoist
    Excellent features and concept, simple implementation, but the software is not very clear in training new users and communicating features. The occasional unexplained crash or freeze is not handled gracefully by the desktop software, requiring either the user or tech support to manually restart.
    Incentivized
    Read full review
    Support Rating
    Tidio
    No answers on this topic
    Todoist
    I've used Todoist for about three years now and I haven't needed to contact support, which I'm considering a 10 out of 10. Honestly, their platform is so easy to use that I never had to look up a knowledge base or forum to be able to do what I wanted in Todoist. So I'm not sure what their support system looks like or how it works, but I do know that if I haven't needed support, that's also a good sign!
    Incentivized
    Read full review
    Alternatives Considered
    Tidio
    Incentivized
    Read full review
    Todoist
    [Todoist: To-Do List & Task Manager] is significantly simpler and cheaper than most of the alternatives and doesn't complicate the management of tasks with a plethora of unnecessary features. While all the alternatives have strong feature sets, what Todoist does better than any of them is manage tasks, in theory the central point of them all.
    Incentivized
    Read full review
    Return on Investment
    Tidio
    • Helped us get new deals from site visitors
    • Helped us get renewals from current clients
    Incentivized
    Read full review
    Todoist
    • Location-based reminders ensured that my staff didn't miss things when they went onsite with a customer. This has led to renewals on a regular basis.
    • Sharing of task visibility for managers with their direct reports has enhanced 1-on-1 meetings and ensured that field coaches kept focused
    • The cost of Todoist vs. the value it creates is a huge selling point for the software. For the price per user, I've found nothing that even comes close!
    Incentivized
    Read full review
    ScreenShots

    Tidio Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Todoist Screenshots

    Screenshot of Todoist's tasks, projects, and deadlines tracking.Screenshot of the task assignment interface.Screenshot of Todoist's project layouts, which allow users to switch between board, calendar or list to track progress and deliver projects on time.Screenshot of the task grouping and filtering feature. This can be done by personal and/or team projects to separate work and life, or to get an overview of both.Product screenshotScreenshot of the project folder organizing feature, used to organize projects by client, department, initiative, or goals.