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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TotalMD

    Score9.1 out of 10
    N/APricing that makes sense: Pay per user, not per provider. Fewer clicks: Fewer clicks to drive efficiency. Personalized service: U.S.-based, personalized support and training. Get paid faster:Revenue cycle management boasting 97.48% first pass acceptance rates. Any size business: For established billing companies, startups or an independent contractors.

    $129

    per month

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    TotalMDTrueCommerce
    Editions & Modules
    Users 30-49
    $69
    per month per user
    Users 20-29
    $79
    per month per user
    Users 10-19
    $89
    per month per user
    Users 2-9
    $99
    per month per user
    First user
    $129
    per month
    Users 50+
    Contact for pricing
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    TotalMDTrueCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$199No setup fee
    Additional DetailsAll product editions require 12-month commitment.—
    More Pricing Information
    Best Alternatives
    TotalMDTrueCommerce
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    athenaIDX
    Score1 out of 10
    Apache Camel
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TotalMDTrueCommerce
    Likelihood to Recommend
    9.1
    (1 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    TotalMDTrueCommerce
    Likelihood to Recommend
    TotalMD
    To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
    Incentivized
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    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
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    Pros
    TotalMD
    • Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
    • Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
    • Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.
    Incentivized
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    TotalMD
    • Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
    • Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    TotalMD
    No answers on this topic
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    TotalMD
    No answers on this topic
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Support Rating
    TotalMD
    No answers on this topic
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    TotalMD
    No answers on this topic
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    TotalMD
    [We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
    Incentivized
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    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Return on Investment
    TotalMD
    • Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
    • Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.
    Incentivized
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
    ScreenShots

    TotalMD Screenshots

    Screenshot of Comprehensive Ledger: Get everything you need from one screen. View all the financials of a patient, add charges directly from the ledger and make any corrections. Plus view claim and statement history.Screenshot of Print claims directly from the software or send claims electronically from our integrated clearinghouse or use any other clearinghouse you prefer.Screenshot of Insurance Aging Drilldown: This interactive aging screen gets you everything you need to follow up and collect from insurance claims in one  screen. You can even record notes as you follow up with the insurance companies!