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Trend Micro Email Security vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trend Micro Email Security

    Score7.3 out of 10
    N/ATrend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A

    Trend Micro Worry-Free Services Suite

    Score8.3 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    Trend Micro Email SecurityTrend Micro Worry-Free Services Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Trend Micro Email SecurityTrend Micro Worry-Free Services Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Trend Micro Email SecurityTrend Micro Worry-Free Services Suite
    Considered Both Products
    Trend Micro
    Chose Trend Micro Email Security
    It's a simple solution to configure and monitor, you just need to edit records in dns and spf. there are pre-set security rules that can be modified and implemented very simply. You can quickly check the path of an email and the rules that checked the email to understand the …
    Incentivized
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Trend Micro Email SecurityTrend Micro Worry-Free Services Suite
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Trend Micro Email Security and Trend Micro Worry-Free Services Suite
    Feature
    Trend Micro Email Security
    8.4
    7 Ratings
    0% below category average
    Trend Micro Worry-Free Services Suite
    -
    Ratings
    Anti-malware8.07 Ratings00 Ratings
    Customizability9.07 Ratings00 Ratings
    Data Loss Protection9.05 Ratings00 Ratings
    Threat Detection8.07 Ratings00 Ratings
    Sandboxing7.06 Ratings00 Ratings
    End-to-End Encryption9.06 Ratings00 Ratings
    Management Tools9.07 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Trend Micro Email Security and Trend Micro Worry-Free Services Suite
    Feature
    Trend Micro Email Security
    -
    Ratings
    Trend Micro Worry-Free Services Suite
    9.3
    4 Ratings
    9% above category average
    Anti-Exploit Technology00 Ratings9.63 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.13 Ratings
    Centralized Management00 Ratings10.04 Ratings
    Hybrid Deployment Support00 Ratings9.92 Ratings
    Infection Remediation00 Ratings9.14 Ratings
    Vulnerability Management00 Ratings10.03 Ratings
    Malware Detection00 Ratings7.44 Ratings
    Best Alternatives
    Trend Micro Email SecurityTrend Micro Worry-Free Services Suite
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Trend Micro Email SecurityTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    9.0
    (7 ratings)
    9.9
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    9.9
    (4 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.4
    (2 ratings)
    User Testimonials
    Trend Micro Email SecurityTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    Trend Micro
    PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
    you have to check the in/out of the mail a few days to verify false positives and manage the rules.
    CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
    Read full review
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
    Read full review
    Pros
    Trend Micro
    • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
    • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
    • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
    Incentivized
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    Trend Micro
    • It would be great if there was a structure where users would approve or rate their own mails.
    • Outlook add-in would be nice.
    Incentivized
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Likelihood to Renew
    Trend Micro
    The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    Trend Micro
    Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
    Incentivized
    Read full review
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
    Read full review
    Support Rating
    Trend Micro
    As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
    Incentivized
    Read full review
    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
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    Alternatives Considered
    Trend Micro
    I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
    Read full review
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
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    Return on Investment
    Trend Micro
    • eliminating the threat before it enters the organization makes the network more secure
    • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
    • eliminate spam and ads
    Read full review
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots