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Trend Micro InterScan Messaging Security vs. Webroot Antivirus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trend Micro InterScan Messaging Security

    Score9.3 out of 10
    N/ATrend Micro offers the InterScan Messaging Security secure email gateway with anti-spam, advanced threat & data loss prevention, and encryption capability.N/A

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    Trend Micro InterScan Messaging SecurityWebroot Antivirus
    Editions & Modules
    No answers on this topic
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    Trend Micro InterScan Messaging SecurityWebroot Antivirus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Trend Micro InterScan Messaging SecurityWebroot Antivirus
    Considered Both Products
    Trend Micro
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Trend Micro InterScan Messaging SecurityWebroot Antivirus
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Trend Micro InterScan Messaging Security and Webroot Antivirus
    Feature
    Trend Micro InterScan Messaging Security
    7.5
    3 Ratings
    12% below category average
    Webroot Antivirus
    -
    Ratings
    Anti-malware8.03 Ratings00 Ratings
    Customizability7.43 Ratings00 Ratings
    Data Loss Protection6.73 Ratings00 Ratings
    Threat Detection7.83 Ratings00 Ratings
    Sandboxing9.02 Ratings00 Ratings
    End-to-End Encryption7.02 Ratings00 Ratings
    Management Tools6.42 Ratings00 Ratings
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    Trend Micro InterScan Messaging SecurityWebroot Antivirus
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    Score8.9 out of 10
    Norton 360
    Score7.8 out of 10
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    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Trend Micro InterScan Messaging SecurityWebroot Antivirus
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Trend Micro InterScan Messaging SecurityWebroot Antivirus
    Likelihood to Recommend
    Trend Micro
    Trend Micro InterScan Messaging Security is well suited for bigger companies with huge numbers of incoming and outgoing emails. It is really easy to configure, and once setup, there is not much to be done. So this requires minimal administration efforts. However, as the reporting is weak, if this is essential for a company, then it would be better to look into other alternatives.
    Incentivized
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    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
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    Pros
    Trend Micro
    • Deep Discovery analyzer provides sandboxing and deep threat analyses
    • DLP capabilities are also good. It has a number of pre defined DLP templates
    • Works very well against targeted attacks
    • Lowers impact at the email gateway as it filters away the email in the cloud
    Incentivized
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    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
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    Cons
    Trend Micro
    • Higher false positive rate for Spam detection.
    • Logging can be difficult to search.
    Incentivized
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    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
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    Likelihood to Renew
    Trend Micro
    No answers on this topic
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    Trend Micro
    No answers on this topic
    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
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    Support Rating
    Trend Micro
    Easy to use, easy to pull data, easy to see what is going on in our specific environment.
    Incentivized
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    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
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    Alternatives Considered
    Trend Micro
    Trend Micro InterScan Messaging Security is much cheaper than Kasprsky Security for Email Server. Trend Micro InterScan Messaging Security is easier to install and the maintenance effort required is much less than this required by Kasprsky Security for Email Server. However Kasprsky Security for Email Server does have a better GUI and does indeed offer a better protection degree. However, taking into account that both were tested behind a firewall, most of the threats had already been eliminated there...
    Incentivized
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    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
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    Scalability
    Trend Micro
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
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    Return on Investment
    Trend Micro
    • We have been able to see threats more easily now than before and have become more aware towards them
    • The IT infra footprint has become more secure and controlled
    Incentivized
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    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
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    ScreenShots