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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A

    VixWin Platinum

    Score8 out of 10
    N/AVixWin Platinum is an imaging management tool from Gendex to support dentists and oral surgeons.N/A
    Pricing
    TrueCommerceVixWin Platinum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TrueCommerceVixWin Platinum
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    TrueCommerceVixWin Platinum
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Apache Camel
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    TIBCO B2B Integration Solution
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TrueCommerceVixWin Platinum
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TrueCommerceVixWin Platinum
    Likelihood to Recommend
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    VixWin Platinum is suitable in a general/pediatric dental setting; it seems to be used in many offices I have been in--not sure if that's because of the price or maybe because it is so easy to use. I believe if you are a speciality practice where you need higher quality x-rays or more options in regards to x-ray editing, VixWin Platinum may not be the best. In my opinion, VixWin Platinum is basic. Be aware of the need for storage (depending on how large your practice is).
    Incentivized
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    Pros
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    • Easy to use--pretty straightforward, especially when rotating x-rays, sharpening an image, and choosing between different mounts.
    • You can set up the mounts how you like it (e.g., if you take a lot of bitewings, you can set up an easy-access "four bitewing" mount).
    • Easy to import and export images when needed.
    Incentivized
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    Cons
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    • There needs to be an easy way to "move" x-rays from one patient's chart to another. For example, it happens when you take x-rays under the wrong chart and need to move them. Sometimes in the process of moving them, they get lost.
    Incentivized
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    Likelihood to Renew
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Dental Imaging Technologies Corporation (DEXIS)
    No answers on this topic
    Usability
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    Very easy to use and train on (extremely user friendly). It is pretty straightforward and easy to follow, especially if you are new to the dental field or not comfortable using computers and/or programs. (I was in an office that was using charts then went paperless; many of the staff members found VixWin Platinum easy to transition into).
    Incentivized
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    Support Rating
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    I have never personally reached out to VixWin, but from watching other members of my offices/dental field reach out, I have noticed that they were on the phone for a decent amount of time when it came to resolving issues with VixWin Platinum. The issue was always resolved but it did take a decent amount of time (a few hours at a time).
    Incentivized
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    Implementation Rating
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    No answers on this topic
    Alternatives Considered
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
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    Dental Imaging Technologies Corporation (DEXIS)
    VixWin Platinum is basic but I still find it better than EagleSoft's dental x-ray system. VixWin Platinum has more options to edit and play with the contrast then EagleSoft's x-rays. I also feels as though the quality of x-rays is much better in VixWin Platinum than in EagleSoft (I get a lot of overexposed images in EagleSoft, even after adjusting the exposure).
    Incentivized
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    Return on Investment
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
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    Dental Imaging Technologies Corporation (DEXIS)
    • Easy to take x-rays; easy to see if I need to retake/move image
    • It is nice that you can bring image up larger for the patient to view--great for patient education
    • Disappointing when you can't find an x-ray you just took; it may disappear
    Incentivized
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