Twilio SendGrid vs. WatchGuard XCS (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Twilio SendGrid
Score 7.4 out of 10
N/A
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…
$15
per month
WatchGuard XCS (Discontinued)
Score 10.0 out of 10
N/A
WatchGuard XCS reached End of Life (EOL) reached end of life December 2018. WatchGuard proffers they offer multiple solutions, including migration to a WatchGuard Firebox UTM.N/A
Pricing
Twilio SendGridWatchGuard XCS (Discontinued)
Editions & Modules
Basic
$15
per month
Advanced
$60
per month
Free
Free
No answers on this topic
Offerings
Pricing Offerings
Twilio SendGridWatchGuard XCS (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Twilio SendGridWatchGuard XCS (Discontinued)
Top Pros
Top Cons
Features
Twilio SendGridWatchGuard XCS (Discontinued)
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Twilio SendGrid
6.9
48 Ratings
16% below category average
WatchGuard XCS (Discontinued)
-
Ratings
WYSIWYG email editor7.135 Ratings00 Ratings
Dynamic content6.838 Ratings00 Ratings
Ability to test dynamic content6.136 Ratings00 Ratings
Landing pages7.323 Ratings00 Ratings
A/B testing7.128 Ratings00 Ratings
Mobile optimization7.236 Ratings00 Ratings
Email deliverability reporting6.948 Ratings00 Ratings
List management6.642 Ratings00 Ratings
Triggered drip sequences7.022 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Twilio SendGrid
7.6
48 Ratings
1% below category average
WatchGuard XCS (Discontinued)
-
Ratings
Dashboards7.746 Ratings00 Ratings
Standard reports8.146 Ratings00 Ratings
Custom reports7.030 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Twilio SendGrid
8.1
10 Ratings
1% below category average
WatchGuard XCS (Discontinued)
-
Ratings
URL Validation7.310 Ratings00 Ratings
Link Tracking8.110 Ratings00 Ratings
Image Validation9.08 Ratings00 Ratings
Inbox Display7.710 Ratings00 Ratings
Email Accessibility Tools7.710 Ratings00 Ratings
Spelling and Grammar Check8.18 Ratings00 Ratings
Spam Testing8.110 Ratings00 Ratings
Email Previews8.610 Ratings00 Ratings
Best Alternatives
Twilio SendGridWatchGuard XCS (Discontinued)
Small Businesses
ReachMail
ReachMail
Score 8.1 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Webroot Advanced Email Encryption powered by Zix
Webroot Advanced Email Encryption powered by Zix
Score 9.3 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 8.8 out of 10
DataMotion
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Score 8.9 out of 10
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User Ratings
Twilio SendGridWatchGuard XCS (Discontinued)
Likelihood to Recommend
5.6
(59 ratings)
10.0
(1 ratings)
Likelihood to Renew
7.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(6 ratings)
-
(0 ratings)
Support Rating
3.0
(9 ratings)
-
(0 ratings)
User Testimonials
Twilio SendGridWatchGuard XCS (Discontinued)
Likelihood to Recommend
Twilio
I think Sendgrid is a great tool for sending out emails of all types. I've primarily used it for transactional emails as we've had other solutions for marketing emails, but I'm sure it would do just a good job - there is a "Marketing" section within the app you can use. Sendgrid integrates really easily with the development frameworks I've used, such as Laravel and Lumen; I've also integrated it with Moodle with ease.
Read full review
WatchGuard Technologies
I like it because it tends to block out some of the things that shouldn't get in our inboxes, but they somehow end up in our mailboxes sometimes, not a big deal. The main thing that needs to be blocked out is any phishing and it keeps those emails out!
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Pros
Twilio
  • Managing email lists / audiences is easy with features like groups and segments.
  • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
  • Provides clear / easy-to-read analytics of email campaigns.
  • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
Read full review
WatchGuard Technologies
  • Very Secure!
  • Easy to use and set up.
  • Great to keep things safe for employees and employer.
Read full review
Cons
Twilio
  • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
  • Helping with warming up our dedicated IP for the best-sending score.
  • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
  • Transactional email sequences would be a huge plus.
  • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
  • Better reporting and split reporting between transactional and marketing emails.
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WatchGuard Technologies
  • I would like to see why the multi WAN doesn't work at times!
  • Can be a little slow.
  • Some things are blocked for no reason.
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Usability
Twilio
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
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WatchGuard Technologies
No answers on this topic
Support Rating
Twilio
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
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WatchGuard Technologies
No answers on this topic
Alternatives Considered
Twilio
If given a choice between the two, I would pick Mandrill over SendGrid. Mandrill is slightly more expensive but the data & reports that you receive from it make the service worth it. Mandrill lets you export reports over a period of time, view the actual content of emails that you've dispatched and the customer support is way better. If you can bear the slightly higher cost, Mandrill would be a better choice.
Read full review
WatchGuard Technologies
I suggest WatchGuard because they offer so much. They offer the way to keep email and websites blocked that don't belong and they also help us connect to the server whenever we remote in from work. Everything is done with so much ease and there is not any hassle.
Read full review
Return on Investment
Twilio
  • Our clients experience significant ROI from their web forms - without receipt of forms, many of them would not still be in business.
  • As a solution for clients' sites, we find SendGrid is a fast installation and a 1 stop problem solver, saving us man-hours.
Read full review
WatchGuard Technologies
  • It helps our computers be safe.
  • Less worrying about IT fixing bugs on computers.
  • Their beliefs are inline with ours.
Read full review
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