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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Twilio SendGrid

    Score6.6 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    zigihub

    Score6 out of 10
    N/Azigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
    Pricing
    Twilio SendGridzigihub
    Editions & Modules
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Twilio SendGridzigihub
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$24 per user
    Additional Details——
    More Pricing Information
    Community Pulse
    Twilio SendGridzigihub
    Considered Both Products
    Twilio
    No answer on this topic
    zigihub
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    15 Answers
    No answers on this topic
    Delivers good value for the price
    72%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    65%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    70%
    Implementation went as expected
    14 Answers
    No answers on this topic
    Features
    Twilio SendGridzigihub
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    6.8
    50 Ratings
    17% below category average
    zigihub
    -
    Ratings
    WYSIWYG email editor9.337 Ratings00 Ratings
    Dynamic content6.740 Ratings00 Ratings
    Ability to test dynamic content4.438 Ratings00 Ratings
    Landing pages8.024 Ratings00 Ratings
    A/B testing9.330 Ratings00 Ratings
    Mobile optimization8.938 Ratings00 Ratings
    Email deliverability reporting5.050 Ratings00 Ratings
    List management4.744 Ratings00 Ratings
    Triggered drip sequences4.624 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    6.1
    50 Ratings
    22% below category average
    zigihub
    -
    Ratings
    Dashboards4.748 Ratings00 Ratings
    Standard reports5.148 Ratings00 Ratings
    Custom reports8.631 Ratings00 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    8.2
    12 Ratings
    1% above category average
    zigihub
    -
    Ratings
    URL Validation7.911 Ratings00 Ratings
    Link Tracking7.512 Ratings00 Ratings
    Image Validation8.29 Ratings00 Ratings
    Inbox Display8.011 Ratings00 Ratings
    Email Accessibility Tools9.012 Ratings00 Ratings
    Spelling and Grammar Check8.19 Ratings00 Ratings
    Spam Testing8.111 Ratings00 Ratings
    Email Previews9.112 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    7.3
    2 Ratings
    7% below category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings8.02 Ratings
    Territory management00 Ratings6.02 Ratings
    Opportunity management00 Ratings7.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings3.02 Ratings
    Contract management00 Ratings8.02 Ratings
    Quote & order management00 Ratings8.21 Ratings
    Interaction tracking00 Ratings8.02 Ratings
    Channel / partner relationship management00 Ratings9.11 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    7.0
    2 Ratings
    10% below category average
    Case management00 Ratings7.02 Ratings
    Call center management00 Ratings7.02 Ratings
    Help desk management00 Ratings7.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    8.0
    2 Ratings
    3% above category average
    Lead management00 Ratings8.02 Ratings
    Email marketing00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    7.4
    2 Ratings
    4% below category average
    Task management00 Ratings6.02 Ratings
    Billing and invoicing management00 Ratings9.11 Ratings
    Reporting00 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    7.0
    2 Ratings
    9% below category average
    Forecasting00 Ratings6.02 Ratings
    Pipeline visualization00 Ratings7.02 Ratings
    Customizable reports00 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    5.8
    2 Ratings
    27% below category average
    Custom fields00 Ratings8.02 Ratings
    Custom objects00 Ratings6.02 Ratings
    Scripting environment00 Ratings6.41 Ratings
    API for custom integration00 Ratings3.02 Ratings
    Security
    Comparison of Security features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    8.5
    2 Ratings
    1% above category average
    Single sign-on capability00 Ratings8.02 Ratings
    Role-based user permissions00 Ratings9.02 Ratings
    Social CRM
    Comparison of Social CRM features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    9.1
    1 Ratings
    19% above category average
    Social data00 Ratings9.11 Ratings
    Social engagement00 Ratings9.11 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    6.5
    2 Ratings
    15% below category average
    Marketing automation00 Ratings4.02 Ratings
    Compensation management00 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Twilio SendGrid and zigihub
    Feature
    Twilio SendGrid
    -
    Ratings
    zigihub
    4.0
    2 Ratings
    62% below category average
    Mobile access00 Ratings4.02 Ratings
    Best Alternatives
    Twilio SendGridzigihub
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Twilio SendGridzigihub
    Likelihood to Recommend
    4.7
    (61 ratings)
    6.0
    (2 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    4.9
    (8 ratings)
    6.0
    (1 ratings)
    Support Rating
    3.0
    (9 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Twilio SendGridzigihub
    Likelihood to Recommend
    Twilio
    If you're prepared to build out your whole staff UX, audience creation, email production, and analytics on your own using API, this tool may have that flexibility. If you require a sturdy drag and drop production tool, this tool has it but at the expense of a lot of other critical functionality. Out of the box analytics/reporting, is extremely limited. Complex queries, even something like pulling those who haven't engaged in email within a certain time period, is clunky. If you require any support at all, this is not the tool for you. I'm a deliverability consultant and have used many of the top email marketing tools and SendGrid has been extremely difficult for my team. I do not recommend it. Shiny and bright during sales, pretty disappointing thereafter.
    Read full review
    zigihub
    1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
    2. Helps you track the performance of your marketing campaign
    3. Its a cost-effective tool
    4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
    5. Their email editor is quite basic with many must-have designing features missing
    Incentivized
    Read full review
    Pros
    Twilio
    • Managing email lists / audiences is easy with features like groups and segments.
    • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
    • Provides clear / easy-to-read analytics of email campaigns.
    • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
    Incentivized
    Read full review
    zigihub
    • The platform navigation is very smooth.
    • Easily switch from CRM to Marketing Automation tool
    • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
    Incentivized
    Read full review
    Cons
    Twilio
    • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
    • Helping with warming up our dedicated IP for the best-sending score.
    • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
    • Transactional email sequences would be a huge plus.
    • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
    • Better reporting and split reporting between transactional and marketing emails.
    Incentivized
    Read full review
    zigihub
    • The email editor tool is very basic
    • You cannot templatize your outreach with out-of-the-box designing
    • Integrations with Salesforce and Hubspot is missing
    Incentivized
    Read full review
    Usability
    Twilio
    It is usable but needs improvement in overall user experience and ease of use. A new joinee/anyone new to the tool would need more tarining currently before he can use the platform seamlessly. The set-up to value realization time for Twilio SendGrid customers is generally high because of this concern.
    Incentivized
    Read full review
    zigihub
    1. Has a lot of scope for improvement in terms of email editor and lead management
    2. Out-of-the-box reporting features should also be made available
    3. Should provide integration with other software
    4. The user experience could be improved
    5. The tool can be made a little faster to operate
    6. Workflows, land page, and form options can be improved
    Incentivized
    Read full review
    Support Rating
    Twilio
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Incentivized
    Read full review
    zigihub
    The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
    Incentivized
    Read full review
    Alternatives Considered
    Twilio
    Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
    Incentivized
    Read full review
    zigihub
    Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
    Incentivized
    Read full review
    Return on Investment
    Twilio
    • As it was cheaper than the transactional service we previously used, it saved costs.
    • The API was relatively easy to work with so it helped us ship the service and test it quickly.
    • We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.
    Incentivized
    Read full review
    zigihub
    • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
    Incentivized
    Read full review
    ScreenShots

    zigihub Screenshots

    Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.