TrustRadius

VideoAsk by Typeform vs. Yellow.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
VideoAsk by Typeform
Score 10.0 out of 10
N/A
VideoAsk, from Typeform, allows the user to get face-to-face with prospects, customers or audience through (asynchronous) video.
$30
per month 100 mins of video or audio processing per month
Yellow.ai
Score 8.3 out of 10
N/A
yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
Pricing
VideoAsk by TypeformYellow.ai
Editions & Modules
Start
$0
per month 20 mins of video or audio processing per month
Grow
$30
per month 100 mins of video or audio processing per month
Brand
$50
per month 200 mins of video or audio processing per month
No answers on this topic
Offerings
Pricing Offerings
VideoAsk by TypeformYellow.ai
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscounts available for annual pricing.Contact vendor for pricing information.
More Pricing Information
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User Ratings
VideoAsk by TypeformYellow.ai
Likelihood to Recommend
10.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
VideoAsk by TypeformYellow.ai
Likelihood to Recommend
Typeform
Scaling user research abroad. Maybe less appropriate if doing sales outreach.
MC
Matthew Carter
UX research
Read full review
Yellow.ai
I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
Verified User
Anonymous
Read full review
Pros
Typeform
  • Zapier Integration
  • Helping users debug and check microphones, cameras etc were working
  • Hidden Fields
  • Logic
MC
Matthew Carter
UX research
Read full review
Yellow.ai
  • Web integrated chat bot
  • WhatsApp bot
  • Good support from YM team
  • Transparent dashboard for analysis
Lekha Tharoor | TrustRadius Reviewer
Lekha Tharoor
Digital Marketing Manager
Read full review
Cons
Typeform
  • Can't think of any!
MC
Matthew Carter
UX research
Read full review
Yellow.ai
  • Shopping features in bot
  • pricing
  • app integration
Lekha Tharoor | TrustRadius Reviewer
Lekha Tharoor
Digital Marketing Manager
Read full review
Alternatives Considered
Typeform
Sprig did not help users debug microphones or cameras not working and resulted in a lot of failed and wasted participant sessions
MC
Matthew Carter
UX research
Read full review
Yellow.ai
The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
Verified User
Anonymous
Read full review
Return on Investment
Typeform
  • Saved probably $1000's on contractors to do user research
MC
Matthew Carter
UX research
Read full review
Yellow.ai
  • Chatbot is another touch point for customer to do servicing of their loan.
  • The following are the benefits for the customers.
  • Avoid long wait times to reach agent.
  • Get quick and reliable and up to date information.
  • Easy and guided self-service journey.
  • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
  • 24 X 7 availability.
  • Increased customer satisfaction.
  • Reduction in customer support manpower.
Verified User
Anonymous
Read full review
ScreenShots