UniFi WiFi Access Points vs. Unleashed

I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.

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Unleashed's new AIM (Advanced Inventory Management) module has made stock reordering, forecasting, and general "health" monitoring much easier. What used to be done in a large, hard to maintain, spreadsheet can now be done through this module, and more. Its tight inventory control has been great at stopping users adjusting stock to clear orders, without following a proper review process, and it's really shone a light onto our stock levels and how we're managing them.

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• Ubiquti WLAN is very easy on setup for fast deployment.
• The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
• It also does a great job of publishing timely updates to firmware, and addressing bug issues.
• The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.

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• Advanced Inventory Management module is super
• Managing stock
• Integrations

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• Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
• The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
• Some of the 'tooltips' within the Controller software could be more informative.

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• It's not massively customisable
• Receipting of purchase orders could be improved

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

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Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.

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Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.

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Ultimately we wanted a pure SaaS solution that integrated with Salesforce and Unleashed was the best product we found that natively integrated with the CRM

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• Can't say it enough, prices are awesome, so ROI is very high IMHO.
• Remote cloud management allows me to service more clients at greater distances.
• Project estimates become much more attractive when you can show the savings vs more expensive solutions.

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• Highlighted we are overstocked on 75% of our items
• Helped to reduce these overstocks
• Saved hours of time each month in readjusting stock levels due to poor practice in old system

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info