Enterprise level Wi-Fi at consumer prices
April 29, 2021

Enterprise level Wi-Fi at consumer prices

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Ubiquiti WLAN

We use Ubiquiti WLAN devices for providing Wi-Fi to all mobile, laptop, and smart devices in our offices. We have multiple UniFi access points dotted around the offices, providing great coverage to every corner of the building, and all of them are centrally managed from the UniFi Controller software that we choose to run on-premises, in a virtual machine. Support for seamless handover between access points, multiple SSIDs, guest networks, VLANs, etc, make for a very robust Wi-Fi solution, and one that is much more reliable than anything we'd used previously.
  • The access points are rock solid for uptime. Once configured, they don't skip a beat and you'll forget they're there.
  • Excellent range and signal strength.
  • Very comprehensive configuration and administration via the UniFi Controller software.
  • The Ubiquiti access points look great! Whether wall or ceiling mounted, they are discrete and neutral enough to just blend in with the building.
  • Being powered via PoE, it's easier to place the access points where they're most useful.
  • Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
  • The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
  • Some of the 'tooltips' within the Controller software could be more informative.
  • They are super reliable which means I have had fast, rock solid Wi-Fi access for years!
  • Advanced controls of UniFi Controller allow me to integrate the Wi-Fi network with my wired network in just the way I want.
  • Reasonably low cost. They're not a lot more expensive than your typical, off-the-shelf home Wi-Fi access point, yet offer nearly the same functionality as enterprise equipment.
  • The solid reliability means we hardly ever have to solve 'Wi-Fi issues'. It's now just one of those things we used to have to do, and now have more time to devote to other tasks.
  • The relatively long life support for Ubiquiti products, in terms of firmware updates, etc, has resulted in us not having to replace access points half as often as we used to. The Ubiquiti gear in our offices is approximately three years old now and the APs and the Controller keep getting regular updates with useful new features and bug fixes.
  • Great overall coverage and seamless handover between APs keeps productivity high and allows people to stay connected no matter where they are in the building.

Do you think Ubiquiti WLAN delivers good value for the price?

Yes

Are you happy with Ubiquiti WLAN's feature set?

Yes

Did Ubiquiti WLAN live up to sales and marketing promises?

Yes

Did implementation of Ubiquiti WLAN go as expected?

Yes

Would you buy Ubiquiti WLAN again?

Yes

Ubiquiti is well suited for business and home environments where you need rock solid reliability and uptime, good coverage over multiple access points, advanced control, and centralised administration.

A degree of familiarity with Wi-Fi configuration and some networking skills are required to get the best out of these devices. If you're a home user or a small business with limited resources, they may be too technical a solution for you.