Unify Office by RingCentral, from Atos vs. West Unified Communications Services (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Unify Office by RingCentral, from Atos
Score 6.9 out of 10
N/A
Unify Office is a cloud team collaboration and communications service delivered by Atos Unify in partnership with RingCentral, a market leader in UCaaS.
$16.99
per user per month
West Unified Communications Services (discontinued)
Score 4.0 out of 10
N/A
West (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
Pricing
Unify Office by RingCentral, from AtosWest Unified Communications Services (discontinued)
Editions & Modules
Standard
€16.99
per user per month
Premium
€22.99
per user per month
Ultimate
€33.99
per user per month
No answers on this topic
Offerings
Pricing Offerings
Unify Office by RingCentral, from AtosWest Unified Communications Services (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Unify Office by RingCentral, from AtosWest Unified Communications Services (discontinued)
Top Pros
Top Cons

No answers on this topic

Features
Unify Office by RingCentral, from AtosWest Unified Communications Services (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Unify Office by RingCentral, from Atos
-
Ratings
West Unified Communications Services (discontinued)
9.0
1 Ratings
11% above category average
High quality audio00 Ratings9.01 Ratings
High quality video00 Ratings9.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Unify Office by RingCentral, from Atos
-
Ratings
West Unified Communications Services (discontinued)
7.5
1 Ratings
7% below category average
Desktop sharing00 Ratings7.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Unify Office by RingCentral, from Atos
-
Ratings
West Unified Communications Services (discontinued)
7.6
1 Ratings
5% below category average
Calendar integration00 Ratings8.01 Ratings
Meeting initiation00 Ratings8.01 Ratings
Record meetings / events00 Ratings7.01 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Unify Office by RingCentral, from Atos
-
Ratings
West Unified Communications Services (discontinued)
7.0
1 Ratings
9% below category average
Live chat00 Ratings8.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Unify Office by RingCentral, from Atos
-
Ratings
West Unified Communications Services (discontinued)
7.0
1 Ratings
7% below category average
User authentication00 Ratings7.01 Ratings
Participant roles & permissions00 Ratings7.01 Ratings
Best Alternatives
Unify Office by RingCentral, from AtosWest Unified Communications Services (discontinued)
Small Businesses
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Unify Office by RingCentral, from AtosWest Unified Communications Services (discontinued)
Likelihood to Recommend
10.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Unify Office by RingCentral, from AtosWest Unified Communications Services (discontinued)
Likelihood to Recommend
Atos
If you are looking for a tool for Teams to use where they can keep everything together, then this will work really well. A complete package than tools such as WhatsApp or Skype for Business when it comes to documenting handling and more polished than the likes of Slack or HipChat for the team working and communication element.
Read full review
West Technology Group, LLC (formerly Intrado)
It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.
Read full review
Pros
Atos
  • The mobile use of the platform is very powerful. To be able to answer a video call on your phone and them simply swipe when you get to your desktop to have a seamless transfer is impressive.
  • The simple interface makes it easy for new users. There is nothing to make them feel overwhelmed.
  • Keeping all the information in the threads of conversations makes it easy to find. There is also a search tool, so as long as you know what you need, you can look accross all your conversation to find the information you are looking for.
Read full review
West Technology Group, LLC (formerly Intrado)
  • Large conference calls
  • Reliable calling technology
  • Easy to call in with no confusion
Read full review
Cons
Atos
  • We would like to see the ability to break out to Group video conferencing systems. We understand that this is on its way in a software update in the near future.
Read full review
West Technology Group, LLC (formerly Intrado)
  • Hold music is normally loud and not pleasant
Read full review
Alternatives Considered
Atos
Each of the tools above does something well. We have found that the Unify solution simply does a better job of combining all the features of the other services. \easy to start using, while remaining a powerful tool is a tricky task to pull off, but Unify have done this and they have done it well.
Read full review
West Technology Group, LLC (formerly Intrado)
We only use intercall and always have, our in house phone system is Cisco.
Read full review
Return on Investment
Atos
  • A shortening of timescales as information is not stuck on an internal server somewhere - we can include it as part of the thread. This also applies to updates and revisions. You automatically know which the latest revision is, as it is the most recent in the timeline.
  • The relative cost of implementation is low and there is a wide range of solutions for phones and clients, from software based solutions running on desktop and smartphone or quality hardware to make your desk phone a powerful tool in itself.
Read full review
West Technology Group, LLC (formerly Intrado)
  • It does cost our company money so we try to give out numbers only when needed
Read full review
ScreenShots

Unify Office by RingCentral, from Atos Screenshots

Screenshot of