UserBob vs. Userlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
UserBob
Score 6.5 out of 10
N/A
UserBob provides remote user testing. The vendor recruits users to try out an organization's website and records the tester's screen and feedback. Organizations can provide instructions on what will be tested and can also select the demographic groups from which the users will be chosen.N/A
Userlytics
Score 7.8 out of 10
N/A
Userlytics headquartered in San Francisco provides their suite of usablity testing tools for UI or website developers (or deliverers of similar digital assets) on a pay-as-you-go / per participant basis, or a subscription basis.
$3,450
per year
Pricing
UserBobUserlytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
UserBobUserlytics
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is $1 per requested user testing minutes.
More Pricing Information
Community Pulse
UserBobUserlytics
Top Pros
Top Cons

No answers on this topic

Best Alternatives
UserBobUserlytics
Small Businesses
Smartlook
Smartlook
Score 8.5 out of 10
Smartlook
Smartlook
Score 8.5 out of 10
Medium-sized Companies
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Enterprises
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
Optimizely Web Experimentation
Optimizely Web Experimentation
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
UserBobUserlytics
Likelihood to Recommend
6.5
(4 ratings)
7.6
(4 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Availability
-
(0 ratings)
4.0
(1 ratings)
Performance
-
(0 ratings)
5.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
7.0
(1 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Configurability
-
(0 ratings)
2.0
(1 ratings)
Ease of integration
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
5.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
2.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
UserBobUserlytics
Likelihood to Recommend
UserBob
some specific scenarios where UserBob may be suitable is for testing delivery apps, short trip apps like uber, clothing sales apps, and banking service apps where it is less suitable is for service apps or sites legal, medical, consulting, insurance sales, sale of products for vehicles, sale of houses, sale of construction materials.
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Userlytics
Userlytics would be appropriate to use if you were investigating UX on your website, or wanted to identify any pain points which could be causing lower conversion rates. Not only will it be a way to gain direct user feedback, but it enhances your visual ability to see how a user progresses through your website. It is well suited if you have less time to conduct moderated user research at a facility or a client doesn't quite have the budget for that. It may be less appropriate if a client wants a bigger project with larger budgets and more time. In this case, moderated, face-to-face research may be more appropriate.
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Pros
UserBob
  • Cheap, but high quality user testing.
  • Bare bones - just the basics of what you need. It lets you customize questions, customize audiences, and then see results!
  • Fast.
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Userlytics
  • Excellent customer service
  • Fast response rate
  • Implementing new features
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Cons
UserBob
  • Haven't had any issues with UserBob.
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Userlytics
  • User interface
  • Mobile support
  • Consolidation of Results
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Usability
UserBob
No answers on this topic
Userlytics
I think it's very user friendly. I think it gives you a chance to get a feel for websites you may not previously have experience with nor have otherwise experienced. It's also a great way to give input and help shape functionality of business you may enjoy or have further interest in
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Support Rating
UserBob
No answers on this topic
Userlytics
They give their best and also reply to queries immediately
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In-Person Training
UserBob
No answers on this topic
Userlytics
Well trained Professionls
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Online Training
UserBob
No answers on this topic
Userlytics
Decent but not comprehensive
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Implementation Rating
UserBob
No answers on this topic
Userlytics
Even though it takes time to set up. The work is diligent and out of the quality is great
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Alternatives Considered
UserBob
UserTesting allows for better user segmentation that's not just based on the honor system of the user but UserBob is cheaper and it's quicker to get data back so it makes collecting data easy and fast so you can move quicker and experiment more. UserBob is great for a first audience or a general audience.
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Userlytics
We used WhatUsersDo. However, the tool currently got bought out by a bigger company and were removing the remote research tool. We chose to use Userlytics as it stacked up well against competitors.
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Scalability
UserBob
No answers on this topic
Userlytics
Delay to get output
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Return on Investment
UserBob
  • increase in electronic branch users
  • Increased use of platforms by providers
  • more credit card sales
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Userlytics
  • Definitely positive, I would say about 30%.
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ScreenShots

UserBob Screenshots

Screenshot of Home screen

Userlytics Screenshots

Screenshot of Testing for all digital assets on desktop and mobile devicesScreenshot of Downloadable, advanced metricsScreenshot of Shareable video clips and resultsScreenshot of Sentiment analysisScreenshot of AI UX AnalysisScreenshot of AI based audio transcriptions