Citrix DaaS vs. Vagon Teams

DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.

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I cannot recommend Vagon to any person or company. My advice is to completely avoid this option, as there are better options.

• Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
• Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
• Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
• Easy to maintain and expand environments to fit business needs.

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• A single console to manage the environment.
• The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
• User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.

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• To start with, Vagon should respond to support emails.
• Vagon should stop its predatory practices of forcing the high-tier plan on the customer and locking them into that, then ignoring support emails about it.

Because it has been a mainstay of our business for many years.

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Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.

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Xendesktop did a great job with HA of all the components.

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The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.

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The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.

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I was self trained

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Easy to understand and learn at my own pace

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Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment

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Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.

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I have used other virtual desktops including Google Cloud desktops, Paperspace, and Microsoft Azure desktops. Vagon was easier to use but it was terrible service and experience.

Easily scalable

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• XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
• XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
• While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
• While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info