TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vend

    Score9 out of 10
    N/AVend is a cloud-based point-of-sale and retail management platform. The vendor says it’s used by retailers of all types and sizes to create the ultimate customer experience and manage sales, inventory, customers and more. Vend also works offline and it automatically resyncs the user’s sales once they are back up online. The vendor offers a free 30-day trial and no credit card is required.N/A

    Zoho Billing

    Score7.9 out of 10
    N/AZoho Billing is a comprehensive billing management solution designed to facilitate one-time invoicing, recurring billing, Subscription Management, and multi-model usage-based billing. The platform automates the entire Quote-to-Cash (Q2C) cycle, ranging from plan configuration to payment collection, revenue recognition, and financial reporting. Zoho Billing functions as a revenue management platform engineered to manage every stage of the Q2C process within a unified…

    $25

    per month per organization (billed annually)

    Pricing
    VendZoho Billing
    Editions & Modules
    No answers on this topic
    Standard
    $25
    per month per organization (billed annually)
    Premium
    $59
    per month per organization (billed annually)
    Enterprise Edition
    Custom
    Offerings
    Pricing Offerings
    VendZoho Billing
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    VendZoho Billing
    Small Businesses
    Square POS
    Score9 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Chargebee
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Zuora
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    VendZoho Billing
    Likelihood to Recommend
    9.0
    (2 ratings)
    6.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    VendZoho Billing
    Likelihood to Recommend
    Vend
    Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.
    Incentivized
    Read full review
    Zoho
    [Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
    Incentivized
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    Pros
    Vend
    • Retail sales
    • Inventory management
    • Sales and promotions
    • Reporting
    Incentivized
    Read full review
    Zoho
    • Integrating with other ZoHo modules
    • Pricing
    Read full review
    Cons
    Vend
    • It would be nice to have alternate ways to adjust prices
    Incentivized
    Read full review
    Zoho
    • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
    Incentivized
    Read full review
    Usability
    Vend
    No answers on this topic
    Zoho
    Zoho Billing covers our subscription and invoicing needs well and fits nicely into our Zoho setup, but its broken GA4 integration is a real limitation for our use case.
    Read full review
    Support Rating
    Vend
    Not much support needed but they were fast and helpful when it was.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Vend
    Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.
    Incentivized
    Read full review
    Zoho
    Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.
    Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
    Incentivized
    Read full review
    Return on Investment
    Vend
    • Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
    • The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.
    Incentivized
    Read full review
    Zoho
    • We no longer worry about missing payments or tracking the rental program.
    Incentivized
    Read full review
    ScreenShots

    Vend Screenshots

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    Zoho Billing Screenshots

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