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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Virtuous CRM

    Score6.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.N/A

    Whova

    Score9.6 out of 10
    N/AWhova, headquartered in San Diego, provides what they describe as Intelligent Event Technology Solutions by creating authentic audience participation and engagement and simplifying the entire event process from planning to registration, networking, and follow-up. Whova's mobile engagement apps support both on-location events and virtual events.N/A
    Pricing
    Virtuous CRMWhova
    Editions & Modules
    Starter (under 5K contacts)
    Contact Sales
    Up to 5 users and includes 1,000 supporter records
    Platform (5K-30k contacts)
    Contact Sales
    Unlimited users and includes your first 5,000 supporter records
    Enterprise (30k-Millions)
    Contact Sales
    Unlimited users and (potentially) unlimited supporters
    No answers on this topic
    Offerings
    Pricing Offerings
    Virtuous CRMWhova
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredOptional
    Additional Details—Whova offers discounts for multi-event packages.
    More Pricing Information
    Community Pulse
    Virtuous CRMWhova
    Considered Both Products
    Virtuous Software, LLC.
    No answer on this topic
    Whova
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    257 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    98 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    273 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    85 Answers
    Features
    Virtuous CRMWhova
    Communications and Marketing
    Comparison of Communications and Marketing features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    6.2
    2 Ratings
    7% below category average
    Whova
    -
    Ratings
    Constituent engagement and marketing6.52 Ratings00 Ratings
    Social listening5.01 Ratings00 Ratings
    Digital advocacy enablement7.01 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    5.3
    2 Ratings
    16% below category average
    Whova
    -
    Ratings
    Reporting and data visualization6.02 Ratings00 Ratings
    Wealth screening4.52 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    4.2
    2 Ratings
    29% below category average
    Whova
    -
    Ratings
    Online donation options4.52 Ratings00 Ratings
    Event registration and ticketing4.52 Ratings00 Ratings
    Text and phone donations4.02 Ratings00 Ratings
    Volunteer shift management7.01 Ratings00 Ratings
    Mobile event check-in1.01 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    3.7
    2 Ratings
    55% below category average
    Whova
    -
    Ratings
    Role-based user permissions6.02 Ratings00 Ratings
    Mobile access1.01 Ratings00 Ratings
    Integrations4.02 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    -
    Ratings
    Whova
    8.4
    72 Ratings
    3% below category average
    Responsive Design for Web Access00 Ratings7.656 Ratings
    Mobile Application00 Ratings9.071 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.660 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    -
    Ratings
    Whova
    8.2
    69 Ratings
    2% below category average
    Calendar integration00 Ratings8.650 Ratings
    Meeting initiation00 Ratings8.751 Ratings
    Integrates with social media00 Ratings8.250 Ratings
    Record meetings / events00 Ratings7.031 Ratings
    Slideshows00 Ratings8.136 Ratings
    Event registration00 Ratings8.756 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    -
    Ratings
    Whova
    8.0
    66 Ratings
    4% below category average
    Live chat00 Ratings7.639 Ratings
    Audience polling00 Ratings8.255 Ratings
    Q&A00 Ratings8.261 Ratings
    Online Events Security
    Comparison of Online Events Security features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    -
    Ratings
    Whova
    8.7
    43 Ratings
    2% above category average
    User authentication00 Ratings9.040 Ratings
    Participant roles & permissions00 Ratings8.837 Ratings
    Confidential attendee list00 Ratings8.431 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    -
    Ratings
    Whova
    7.0
    47 Ratings
    19% below category average
    Branding options00 Ratings6.936 Ratings
    Integration to Marketing Automation00 Ratings7.130 Ratings
    Attendee list export00 Ratings7.038 Ratings
    Virtual Event
    Comparison of Virtual Event features of Virtuous CRM and Whova
    Feature
    Virtuous CRM
    -
    Ratings
    Whova
    8.2
    83 Ratings
    2% above category average
    Registration, RSVP, and ticketing00 Ratings8.864 Ratings
    Email marketing00 Ratings7.150 Ratings
    Livestreaming00 Ratings7.932 Ratings
    Audience engagement00 Ratings8.872 Ratings
    Event recording00 Ratings8.132 Ratings
    Virtual booths00 Ratings7.023 Ratings
    Networking00 Ratings8.977 Ratings
    Event analytics00 Ratings8.944 Ratings
    Best Alternatives
    Virtuous CRMWhova
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.4 out of 10
    Cvent Event Management
    Score8.9 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    Splash
    Score7.8 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Webex Events (formerly Socio)
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Virtuous CRMWhova
    Likelihood to Recommend
    5.5
    (3 ratings)
    9.6
    (277 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    5.0
    (2 ratings)
    9.6
    (41 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (95 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.1
    (62 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Virtuous CRMWhova
    Likelihood to Recommend
    Virtuous Software, LLC.
    Virtuous is a great tool for fundraisers and nonprofit organizations that want to keep all their donor records, gift transactions, donation landing pages, and reporting in one platform. It may not be well suited, though, for for-profit businesses, organizations, and agencies.
    Incentivized
    Read full review
    Whova
    I think it works really well as a way to organize yourself while at a conference. As well, to network with said attendees I found it very valuable to remember names. Having an automatic rolodex with everyone I met and ensure I had their info to connect later
    Read full review
    Pros
    Virtuous Software, LLC.
    • User-friendly CRM.
    • Knowledgable support staff.
    • Allows for email marketing on a mass level.
    Incentivized
    Read full review
    Whova
    • facilitated the sharing of research, perspectives, and resources on topics of interest
    • enabled easier connection to new and existing relationships with conference delegates and speakers
    • allowed me to catch up on content I missed due to time conflicts for concurrent sessions
    Read full review
    Cons
    Virtuous Software, LLC.
    • Virtuous only keeps track of contacts on forms for a given period of time, not the lifetime of when the form was deployed.
    • Virtuous Customer Support can sometimes lag, and you end up waiting days for a response to your inquiry or issue.
    • Virtuous reporting, while very detailed and segmented, can sometimes be a little overwhelming, and the terminology does not always translate to what you are looking to accomplish with your reporting outcomes.
    Incentivized
    Read full review
    Whova
    • Literature and pictures uploaded but no easy way to download the collection.
    • No easy way to access information after the period after the conference ended.
    • No easy way to access the list of participants and contact information - could be pdf'd.
    • There was a little connectivity issues but not much.
    • Some of the meetings were scheduled while we slept.
    • The cost of using Whova for small meetings.
    Incentivized
    Read full review
    Likelihood to Renew
    Virtuous Software, LLC.
    No answers on this topic
    Whova
    We already registered with Whova for our 2024 event and we will continue to use Whova for the foreseeable future as long as the price doesn't rise too high. It was a bit of a shock to see the difference between last year's price and this year's price - nearly 2k increase! We were able to negotiate, thankfully, to lower the price.
    Read full review
    Usability
    Virtuous Software, LLC.
    In my experience, Virtuous CRM has great self-marketing, talented salespeople, and a half-baked CRM that shows glimmers of competence but the actual experience is more akin the the scene in the Simpson’s when Sideshow Bob keeps stepping on rakes.
    Incentivized
    Read full review
    Whova
    Most of Whova's functions are intuitive and you can self-teach about 80% of it with ease. I really was impressive with the messaging, follow up meet-up capabilities and sharing of contact information. My only few concerns were about the lack of an archive or back up, [perhaps cloud-based?] of the meeting room and round-table's presentations
    Read full review
    Reliability and Availability
    Virtuous Software, LLC.
    No answers on this topic
    Whova
    We had no availability issues!
    Read full review
    Performance
    Virtuous Software, LLC.
    No answers on this topic
    Whova
    We had no performance issues with our event delivery. We did have some meet-ups that had some glitches for some attendees, but I believe they were quickly resolved and were more on the part of user error than anything. Once they got the hang of it, their meet-ups went more smoothly.
    Read full review
    Support Rating
    Virtuous Software, LLC.
    No answers on this topic
    Whova
    I only had a single issue regarding a photograph that was handled immediately and a colleague somehow ended up with two profiles which was also handled right away. Those two instances are all I have to go by. Other than that it was smooth but I did have ample information regarding who to contact if I experienced an issue
    Read full review
    Implementation Rating
    Virtuous Software, LLC.
    No answers on this topic
    Whova
    I found Whova to be similar to many social media apps that I already use. It was easy to navigate. This was my second experience using Whova in my presenter role. I liked the icebreaker section to connect with other participants before the event started. I look forward to next year’s event.
    Read full review
    Alternatives Considered
    Virtuous Software, LLC.
    In my experience, the sales pitch and demos are slick, but upon actual use there is a quick realization that no small or medium charity should touch this software with a 10-ft pole. In my opinion, if you have a large org with lots of cash, and a dedicated database manager who is tech-literate, you can make this work. HubSpot is by far my favorite but lacks the nonprofit features needed to truly manage donor relationships and portfolios.
    Incentivized
    Read full review
    Whova
    We selected Whova for price, and ease of use. We would have chosen GoToWebinar but they did not have as many options for sponsor recognition. We will most likely use Event Rebels in the future for our needs. Tracking time and sessions viewed is a must for our industry as attendees rely on us to earn CEs to renew their licensing.
    Read full review
    Contract Terms and Pricing Model
    Virtuous Software, LLC.
    No answers on this topic
    Whova
    I especially liked the ease of communication, the ability to ask hard questions easily, and afterward the ability to survey all participants to see what we (and/or Whova) could do better going forward.
    Read full review
    Scalability
    Virtuous Software, LLC.
    No answers on this topic
    Whova
    Everyone on our team had their assigned tasks to complete in Whova on a weekly basis and did so with ease and confidence.
    Read full review
    Return on Investment
    Virtuous Software, LLC.
    • Better donor management.
    • Better predictive analytics on donors and giving numbers.
    • Increases were seen in overall revenue since joining with Virtuous.
    Incentivized
    Read full review
    Whova
    • Whova made our virtual and hybrid events possible! Our virtual attendees loved the ability to interact and engage with each other, the exhibitors, the speakers and organizers of the event. It also allowed our in-person attendees to do the same, and navigate the conference on-site.
    • Whova made organizing the conference possible for our small staffed organization! We only have 1.25 FTEs and were able to pull off a hybrid conference in 2022. It wouldn’t have been possible without Whova!
    Incentivized
    Read full review
    ScreenShots

    Virtuous CRM Screenshots

    Screenshot of Automation Workflows: Automation personalized communications!Screenshot of Merge: Easily merge records for clean data!Screenshot of Constituent Scoring: Make the right ask at the right time based on predictive analytics!Screenshot of Reporting Widgets: Customize your data views for easy at-a-glance reporting!Screenshot of Social Insights: Get social information on your donors automatically!Screenshot of Donor Information: Easy to navigate donor information and recent activity!

    Whova Screenshots

    Screenshot of the Mobile Event AppScreenshot of Sponsor & Exhibitor Tools