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Whova use it?
May 31, 2022

Whova use it?

Sylvia Mitchell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Whova

Whova was used for two big conferences I attended online and for which I could not have attended otherwise. Even if I could attend face to face, I would have been only able to go to a few sessions and probably would not have met anyone. That is why I don't attend these large meetings. But on Whova, I could attend sessions as they were given, and others even if the time had passed, and I could still ask questions and come back later. I was also able to set up conversations and meetings and came away from the conference having met several new persons, with whom we are now collaborating. I was also able to attend several meetings and contribute to several conversations. Pleasingly, the site was active way after the meeting. The only way I can see to improve is to somehow be able to download the information afterward, especially the list of participants. I have been to several meetings, especially during the pandemic, where several different platforms were used but I like this one the best. I found I was very active on Whova, and in spite of this being my first time using Whova, I ended up on top of the Leaderboard on both occasions!
  • Gave points for activity on the site even after the conference ended
  • Allow for interaction between participants in large meetings
  • Allow for access to sessions even when passed
  • Allows for sites to upload papers, pictures etc
  • Literature and pictures uploaded but no easy way to download the collection.
  • No easy way to access information after the period after the conference ended.
  • No easy way to access the list of participants and contact information - could be pdf'd.
  • There was a little connectivity issues but not much.
  • Some of the meetings were scheduled while we slept.
  • The cost of using Whova for small meetings.
  • I have not used it for business but I think it would be most useful for businesses that are scattered across many countries.
  • A negative impact I can imagine is trying to keep attendees engaged without them feeling forced to interact just in order to get 'graded'.
As an attendee of the conference, I did not have much need for customer support. The site basically runs itself and is very easy to navigate. I did observe other attendees asking questions and it took some time to be addressed. I did ask one question but it did not get answered, I forget now what it was.
Whova was very easy to access and use. I really enjoyed it, especially accessing the different parts and getting points. This helped guide me to the different aspects of Whova and made me able to use the site more completely than if it was not there. I think if there was no point system, I would have just attended the lectures and missed out on most of the fun.

Do you think Whova delivers good value for the price?

Not sure

Are you happy with Whova's feature set?

Yes

Did Whova live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Whova go as expected?

Yes

Would you buy Whova again?

Yes

Whova is especially suited for big meetings. I would suggest hybrid meetings so if you cannot attend face-to-face, you could still benefit from the conference. Small meetings might find it difficult to pay for the service but I think they would still find it useful. Even companies could get Whova to work for them if there was some way to download the compilations, or if they were linked to online storage sites similar to Dropbox.