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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WSO2 API Platform

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    WSO2 API Manager makes it possible for developers to both develop and manage APIs of different types. Unlike solutions which focus only on managing API proxies, WSO2 API Manager provides tools to develop APIs by integrating different systems as well. It supports a variety of API types from REST, SOAP, GraphQL, WebSockets, WebHooks, SSEs and gRPC APIs with specialized policies and governance for each different type. Being fully open source, its architecture and extensibility…

    $0

    per month

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    WSO2 API PlatformZapier
    Editions & Modules
    No answers on this topic
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    WSO2 API PlatformZapier
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    WSO2 API PlatformZapier
    Considered Both Products
    WSO2
    No answer on this topic
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    46 Answers
    Features
    WSO2 API PlatformZapier
    API Management
    Comparison of API Management features of WSO2 API Platform and Zapier
    Feature
    WSO2 API Platform
    8.8
    4 Ratings
    4% above category average
    Zapier
    -
    Ratings
    API access control9.54 Ratings00 Ratings
    Rate limits and usage policies9.54 Ratings00 Ratings
    API usage data8.04 Ratings00 Ratings
    API user onboarding8.04 Ratings00 Ratings
    API versioning9.04 Ratings00 Ratings
    Usage billing and payments9.04 Ratings00 Ratings
    API monitoring and logging8.54 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of WSO2 API Platform and Zapier
    Feature
    WSO2 API Platform
    -
    Ratings
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors00 Ratings9.6103 Ratings
    Connector modification00 Ratings9.091 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings9.672 Ratings
    Data security features00 Ratings9.871 Ratings
    Monitoring console00 Ratings9.580 Ratings
    Best Alternatives
    WSO2 API PlatformZapier
    Small Businesses
    Amazon API Gateway
    Score7.2 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    Azure API Management
    Score9.1 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    OCI API Management
    Score7.9 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WSO2 API PlatformZapier
    Likelihood to Recommend
    9.5
    (4 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.7
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (10 ratings)
    User Testimonials
    WSO2 API PlatformZapier
    Likelihood to Recommend
    WSO2
    It's free! No argument can win a fight with that! And it's the only reason I gave it a 5. If you have no money to spend, and a simple environment you'll have a nice product. But free does come with a price. After 5 years we're still struggling with ports, and analytics (it just won't work without any errors caused by some configuration somewhere). An API Manager should work out of the box. The only configuration expertise that any developer wants to invest in, is the configuration of API's. Not the product itself... Anyone who've seen the training material, just for installing this thing will agree that this is not the way to go. Of all the API Managers out there (we've tried 4), WSO2 is the only one were you need to know how this dragon of a java application works internally. Did I already mention the humongous amount of config files?
    Incentivized
    Read full review
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    WSO2
    • Authentication based on OAuth 2.0 and HTTP Basic Authentication.
    • Rate Limiting applied at different levels like Subscriber, API, Resource and Backend.
    • Monitoring by exporting the metrics in Prometheus and traces in Jaeger.
    • Mediation to perform transformation, orchestration etc.
    Incentivized
    Read full review
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    WSO2
    • Better QA testing prior to releases rollout
    • Better support needed
    Incentivized
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    WSO2
    No answers on this topic
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    WSO2
    No answers on this topic
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Support Rating
    WSO2
    No answers on this topic
    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    Alternatives Considered
    WSO2
    Providing better capabilities comparing the overall API lifecycle management, especially the availability of API Integration layer and a strong identity layer of their own which provides an end-to-end API ecosystem that would be advantageous in terms of a large software development initiative.
    Incentivized
    Read full review
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
    Read full review
    Return on Investment
    WSO2
    • We've moved away from legacy SOAP services where nobody knew what services was used by who. WSO2 eliminated at least 90% of time spend on any service.
    • Creating API's (or actually creating the API Management layer...) is so simple that new developers can get away with it in no time. Again, real time gainer.
    • Since creating API's is so simple, developers are very fast in adopting a kind of "Domain thinking". In comparison with Azure API Manager: Azure does not demand knowledge of "how" the product works, but it's definitely more difficult to get an API up and running in Azure. And for some reason, azure does not promote clean domain driven architecture. Domain Driven architecture is the greatest time saver strategy possible. And WSO2 fits nicely in there.
    Incentivized
    Read full review
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
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