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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    x.ai

    Score9.4 out of 10
    N/Ax.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.N/A

    Yellow.ai

    Score9 out of 10
    N/Ayellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
    Pricing
    x.aiYellow.ai
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    x.aiYellow.ai
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Contact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    x.aiYellow.ai
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    Square Appointments
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    x.aiYellow.ai
    Likelihood to Recommend
    9.0
    (10 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    x.aiYellow.ai
    Likelihood to Recommend
    x.ai
    X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation. She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
    Incentivized
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    Yellow.ai
    I guess well suited for all kinds of use cases, scenarios across the industry, geography, businesses, etc.
    Incentivized
    Read full review
    Pros
    x.ai
    • x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
    • The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
    • The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.
    Incentivized
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    Yellow.ai
    • Web integrated chat bot
    • WhatsApp bot
    • Good support from YM team
    • Transparent dashboard for analysis
    Incentivized
    Read full review
    Cons
    x.ai
    • One person mentioned that the zoom link isn't easy to open from the calendar appointment
    • Some people have been confused by using the names "Amy" or "Andrew", not realizing these are AI bots. So, I now use the "X.ai scheduler" to avoid confusion
    Read full review
    Yellow.ai
    • Shopping features in bot
    • pricing
    • app integration
    Incentivized
    Read full review
    Support Rating
    x.ai
    Support has been quick. We have not really had an issue, more just implementation questions.
    Read full review
    Yellow.ai
    No answers on this topic
    Alternatives Considered
    x.ai
    Heard about Claralabs AI assistant from friends using this service. But I found x.ai to be suited for my requirements. Claralabs is also good but when it comes to pricing and ROI, x.ai is better.
    Incentivized
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    Yellow.ai
    The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
    Incentivized
    Read full review
    Return on Investment
    x.ai
    • I have hours back in my schedule every week, meaning I have more billable time, free time, and fewer things to worry about!
    • Having an AI assistant fits for my personal brand.
    Incentivized
    Read full review
    Yellow.ai
    • Chatbot is another touch point for customer to do servicing of their loan.
    • The following are the benefits for the customers.
    • Avoid long wait times to reach agent.
    • Get quick and reliable and up to date information.
    • Easy and guided self-service journey.
    • Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot.
    • 24 X 7 availability.
    • Increased customer satisfaction.
    • Reduction in customer support manpower.
    Incentivized
    Read full review
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