Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units.
The company was founded in 1984 and has 4,000 employees and 35 offices around the world.
Marketing Coordinator in Marketing at ZMC (Real Estate, 51-200 employees)
Chose Yardi Voyager
Prior to switching to Yardi Voyager, our company was self-hosted on the PropertySuite platform with MRI Software. In viewing demos and meeting with vendors, we felt that Yardi's capabilities and ease of integrations across our other software products was a real deal breaker. We …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
Both products have pros and cons, similar to the comment shared previously YARDI provides additional items as part of the base license - versus many items in the Realpage suite requires additional license (e.g. cost) to optimize use. If what is included in a YARDI Voyager …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of IT in Information Technology at NOLAN REAL ESTATE SERVICES, INC. (Real Estate, 201-500 employees)
Chose Yardi Voyager
Onesite was broken, a lot. Yardi Voyager has been a much more stable platform. We have been operational for 3 years now and I cannot say that we have had any software downtime in 3 Years. But with Onesite, it was common to be down at least once a month for something that was …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
Yardi is more user-friendly, dynamic, and comprehensive than other similar products in the real estate space. While there is some ramp-up time to learn the system, Yardi is pretty intuitive and literal, which removes much of the confusion that other systems offer. Voyager also …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
Yardi is more robust than the competition. There is a steeper learning curve, but more features and customization that can be built into the product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
Voyager competes quite nicely in terms of features and price with MRI. In retrospect, MRI has a much more flexible reporting module and allows direct access to your data in a much easier fashion.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Interactive Communications Director in Marketing at Love & Company (Marketing and Advertising, 11-50 employees)
Chose Yardi Voyager
While the likes of some other CRMs may be a bit more diverse and robust in their inbuilt integrations and available bolt on's, I feel Yardi is a great, fairly flexible tool without becoming too overwhelming for choice. While it's easy to be wowed by a lot of shiny potential …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
In the last 3 to 5 years have reviewed products that are just for the multi-family segment of the Real Estate industry similar to Yardi Voyager and found that Voyager's database structure and accounting and payable functions were superior.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
We evaluated 3 other products and chose Voyager based on a complete package, it being in a SaaS environment and a solid interface to our accounting software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
Financials are best in MRI. One Site is best for leasing and intuitiveness, Yardi is night and day the best facilities program though.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Regional Manager in Corporate at RealSource Property Management, Inc (Real Estate, 201-500 employees)
Chose Yardi Voyager
Yardi Property Management would not be my first choice due to the miserable intuitive functionality, but price is better than One Site. I have limited exposure to Entrata, but I wish Yardi would incorporate some of the ease they have managed to figure out. Yardi, if you have …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Accounting Assistant in Finance and Accounting at Core5 Industrial Partners, LLC (Real Estate, 11-50 employees)
Chose Yardi Voyager
I and my company have only used Yardi. I am with a 2-year-old start-up now, but the person who chose to use Yardi here used it for 20 years previously. With a track record like that, I assume it is hard to beat!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Operations and Marketing Specialist in Marketing at NAI Isaac Commercial Properties (Commercial Real Estate, 11-50 employees)
Chose Yardi Voyager
We have always utilized Yardi as our accounting system. We did, however update from Yardi Genesis to Yardi Voyager several months and have experienced first-hand the many advantages to conducting the update. Voyager has enabled us to elevate the level of reporting we provide …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Yardi Voyager
Citrix and Argus are property management tools that each fill a function. Citrix is used to track real time payments, while Argus is used for modeling and cash flow analysis. Yardi combines many of the features between the two. Though it is more difficult to use, fully …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Residential Operations Analyst in Corporate at UIP Property Management, Inc. (Real Estate, 51-200 employees)
Chose Yardi Voyager
Yardi has the most market share and as a result, most new employees who come to our company already have a Yardi familiarization. That makes new employee training much easier.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Systems Administrator in Information Technology at OPSPro, LLC (Information Services, 11-50 employees)
Chose Yardi Voyager
Yardi was one of the only applications that offered the flexibility and changeability that we needed to manage over 3800 individual properties. Most of the competitors were strictly structured to only allow management of large, multi-family complexes rather than a mix of the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Yardi Voyager is best suited for users in the multifamily and commercial real estate space, and can be used across a wide range of employee roles, including management, leasing, maintenance, operations, asset management, ownership, and more. On the leasing side, Yardi Voyager is best paired with either Yardi CRM or Yardi CRM IQ (Yardi's newest feature program), as they bring a more robust CRM product that helps with managing prospects and residents. Yardi Voyager houses operations for the majority of integrations across a wide range of industries and vendors, and it comes highly recommended by those industries and vendors when it comes to use of APIs and cross functionality
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The out-of-box reports are comprehensive and dynamic, in that you can drill down into specific data columns to see more detail.
The setup of properties is simple and intuitive, and not that different from other multifamily software competitors, which helped with the transition.
The residential Manager dashboard hosts a great snapshot of the property management performance of a property in real-time. It is easy to locate current occupancy, leasing activity, and maintenance request data.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In my experience there's a fairly steep learning curve for a new user to be able to navigate the system
While there's diverse functionality, many items seem buried in menus or obscure places, particularly the first time you're trying to find them
Getting used to the refresh functionality in some parts of the system can be challenging if you're used to a system that automatically updates when new filters are applied
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have invested 5 years of setup, implementation and training on Voyager. It's doing a very good job for us and I feel we've only scratched the surface of its capabilities. Yardi support has been very responsive with very little down time. The training materials are great from Client Central
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall it is a reliable and relatively easy product to utilize. No Property Management Software is simple to implement, so a return on investment is delayed and care should be made to ensure that this platform does everything you need for it to do. Experience and knowledge in SQL programming language is helpful, as there are many SQL reports and scripts available to be able to better utilize the software. It takes time to find the ones useful and the ones that resolve hiccups.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The local office is very knowledgeable, however recently it seems that Yardi has begun to route calls offshore and the knowledge base there does not seem to be as strong as the USA based support centers. All customizations are done by offshore personnel, which presents issues in terms of the language barrier and time zone differences.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you are converting from another system, grouping your properties by subsidy type seemed to help us. We were able to focus on a half dozen properties at a time, rather than the entire portfolio.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Citrix and Argus are property management tools that each fill a function. Citrix is used to track real time payments, while Argus is used for modeling and cash flow analysis. Yardi combines many of the features between the two. Though it is more difficult to use, fully integrating Yardi into a company could save time and money and standardize many of the finance operations of Real Estate asset management firms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Plugin in updates are a pain point. I think when Yardi has updates that they should have vetted it and that us the client shouldn't have to test thousands of plugins to see what is different. Just leaving the information on client central for the end user to look at, at their leisure is in my opinion not the best way to handle, you should send out updated white papers to the SPOCS to let them know what changes are coming.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
