Yardi Voyager - Dynamic and Comprehensive Accounting & Leasing Management System
April 26, 2022

Yardi Voyager - Dynamic and Comprehensive Accounting & Leasing Management System

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yardi Voyager

Yardi Voyager is our primary ERP system for all aspects of our real estate business, which includes Accounting, Multifamily & Commercial Leasing, Facilities Management, and also Marketing Strategy (in conjunction with Yardi's RentCafe product). Personally, in my role, I use Yardi Voyager for all aspects of the multifamily leasing process - from guest cards to move-in, renewals, and billing - and reporting on leasing activity. I also use Voyager to update property, unit and unit type setup, and pricing. Yardi Voyager is a comprehensive solution without which our business could not function.

Pros

  • The out-of-box reports are comprehensive and dynamic, in that you can drill down into specific data columns to see more detail.
  • The setup of properties is simple and intuitive, and not that different from other multifamily software competitors, which helped with the transition.
  • The residential Manager dashboard hosts a great snapshot of the property management performance of a property in real-time. It is easy to locate current occupancy, leasing activity, and maintenance request data.

Cons

  • The menu system is confusing for new users, so navigation can be challenging at first. There are many ways to get to the same page, and depending on your current "role," you may or may not have access to the same items.
  • Would be great if the system was more responsive to a keyboard user, rather than requiring clicks on everything to navigate.
  • It is difficult to work with duplicate screens if you want to have two data points up on multiple screens.
  • Accounting and Budget Management
  • Residential and Commercial Lease Management
  • Comprehensive Financial Reporting
  • Allowed us to bring several external vendor products in-house with Yardi Voyager's standard products.
  • Saved half of a day in manual reporting by consolidating our custom reports into standard Voyager versions that already exist in the system.
  • Prompted us to bring on board a Yardi/IT specialist which has dramatically increased internal ticket response time and expanded our usage of Voyager as a whole.
Yardi is more user-friendly, dynamic, and comprehensive than other similar products in the real estate space. While there is some ramp-up time to learn the system, Yardi is pretty intuitive and literal, which removes much of the confusion that other systems offer. Voyager also allows us to integrate better with outside vendors, as it is one of the most common ERP systems on the market.

Do you think Yardi Voyager delivers good value for the price?

Yes

Are you happy with Yardi Voyager's feature set?

Yes

Did Yardi Voyager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Yardi Voyager go as expected?

Yes

Would you buy Yardi Voyager again?

Yes

Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.

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