Lifesize Share vs. Zoom Rooms

Is a easy to use, ease to setup and cheaper option with good performance. i 've havea good experience overall we can integrate standart tv, no specific end point needed The customer service is excelente and rapid

Incentivized

User friendly, reliable and inclusive to remote audiences. The product grows organically for us which speaks for itself ; the business at sites we could not equip with our initial investments requests it. We have made the choice of Zoom rooms 5 years ago and it is still one our our star products supporting frictionless collaboration.

• 4K Videoconferencing
• Whiteboard
• Content sharing
• Collaborative meetings
• Digital Signage

Incentivized

• Zoom Rooms is built on the Zoom platform so faculty already know it and use it.
• All touch panels regardless of manufacturer have the same look and feel.
• Easy to schedule, easy to use.
• Supports a wide range of hardware from several vendors.

• Sometimes I have compatibility issues with mac.
• Loads and updates automatically without permissions.
• No recording included.

Incentivized

• Support is prompt, but not always the most immediately knowledgable or helpful.
• Admin portal is convoluted. There's gotta be a better way to assign scheduling permisissions.
• Zoom account managers are constantly being reassigned. It is nearly impossible to keep track of who presently is our account manager. When we were going through the process of looking into Zoom Phone, our manager was literally switched twice, resulting in us working with three total managers during that two-month process.

Incentivized

We may or may not return to the office as the Pandemic finally gets behind us.

Incentivized

We found that employees could use Lifesize Share without any prior training as long as we created "cheat sheets" to leave in each conference room where the equipment is installed.

Incentivized

User friendliness (experience very similar to the already familiar Zoom app), consistency of the UX across locations and manufacturers. Screen sharing is made super easy (proximity). Zoom rooms support strategic needs for Hybrid work and reduced travels. Backend admin interface is simple (that's good) and provides useful dashboards for trend analysis.

Both the initial installation and any ongoing support went very well. The support personnel was very knowledgeable, thorough, and professional. We were very pleased with how quickly any questions were answered and that very few incidents reoccurred.

Incentivized

Lifesize desktop app is suitable for guest invitees. It's well-designed, intuitive, and hassle-free software available on all platforms plus web-based interfaces that don't need any pre-installation. It is fully integrated with Lifesize Share. This can be used jointly with Microsoft Teams which is the main collaborative tool used in the company. The user experience is smooth and no difference is noticed between a user connecting from Teams or a user connecting to Lifesize App.

Incentivized

I personally think Zoom Rooms is superior to Teams. I have setup 3 or 4 Zooms Rooms for my organisation and it is pretty straightforward to do without any formal training or education on Zoom Rooms. My experience with Teams was the opposite. A horrible interface and options deliberately hidden away in menus levels deep. On top of which, Zoom Room outperforms Teams Rooms in both video and audio. On the desktop, Teams is a bloated app whereas, in my experience, Zoom Rooms works well.

Incentivized

• Accepted by users.
• Expensive
• Good solution.

Incentivized

• Great value for money as used it more than planned after installation.
• Finding the use of screen share and whiteboards is becoming very popular and meant we wanted a larger screen for this. ;-)