What is Aisera?
Aisera's is a work intelligent agent that provides immersive and engaging multi-turn conversational experiences to users with voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver speedy remediation of knowledge requests for immediate self-service resolutions with zero lag time. With self-service, the right answers are provided to users, improving CSAT and NPS.
Additionally, Aisera’s domain-agnostic AIOps software identifies complex behaviors and patterns while analyzing correlations and causality on alerts and incidents across applications, services, and systems. These capabilities support prediction of outages and major incidents (MIs) while automating the task to find the root-cause and executing runbooks for auto-remediation.
In November of 2025, Aisera was acquired by Automation Anywhere. It is now an Automation Anywhere product.
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Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is Aisera?
Aisera's is a work intelligent agent that provides immersive and engaging multi-turn conversational experiences to users with voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver remediation of knowledge requests for self-service resolutions.
What are Aisera's top competitors?
Kore.ai, IBM watsonx Orchestrate, and Ada CX are common alternatives for Aisera.