Name: Applixure
Price: 1.29 USD
Author: Applixure

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Applixure, developed by Applixure Oy, is a Digital Employee Experience (DEX) solution designed to enhance the overall digital experience of employees in organizations of all sizes. According to the vendor, Applixure is utilized by various professionals and industries, including IT teams, Managed Service Providers (MSPs), Human Resources (HR) professionals, and IT service management professionals. It is commonly used in sectors such as law firms, manufacturing companies, retail companies, and professional services firms.

## Key Features

**Analytics**: According to the vendor, Applixure allows users to collect relevant data to gain visibility into computers and software. Preconfigured agents can be deployed for immediate data collection, enabling proactive identification and resolution of issues.

**Workflow**: The vendor claims that Applixure's Workflow feature automates the management of Analytics data. It enables users to turn Analytics data into tangible tasks for the support team, thereby improving efficiency through task assignment and tracking.

**Feedback**: Applixure provides the capability to collect objective feedback from end-users about their digital experience. It can be used as a stand-alone solution or in conjunction with Analytics to gain comprehensive insights into employee satisfaction and sentiment, as per the vendor.

**Book a Demo**: Users can schedule a 30-minute introduction with a DEX Improvement Master, who will provide concrete tips on areas to focus on for improving the digital employee experience. The vendor claims that this demo session offers valuable insights into Applixure DEX solutions and how to achieve overnight results.

**Easy to Deploy**: According to the vendor, Applixure offers a quick and effortless implementation process that requires no project, configuration, learning, or process changes. Users can start improving their digital employee experience immediately with minimal effort.

**Visibility into Computer and Software Environment**: Applixure allows users to gain visibility into the state of their computer and software environment, identify issues, and take relevant action based on the collected data. The vendor claims that this feature enables a shift from reactive to proactive IT operations.

**Data-Driven Decision Making**: The vendor states that Applixure empowers users to make data-guided decisions for improving the digital employee experience. By utilizing clear metrics, trends, and benchmarks, users can understand their progress and focus their efforts on the most impactful improvements.

**Automated Monitoring**: Applixure automates the monitoring process, providing users with alerts and warnings for deviations from the baseline. Users can assign tasks to the support team based on these automated alerts, as per the vendor.

**Incorporate Employee Feedback**: Applixure allows users to gather qualitative feedback from end-users about their digital experience. By combining this feedback with data from Analytics, users can gain a comprehensive view and prioritize fixes and improvements based on employee sentiment, according to the vendor.

**Optimal Performance**: According to the vendor, Applixure helps minimize functional and performance issues proactively, ensuring that employees always have a smooth computer and software experience. It achieves this by reducing operating system and software version sprawl, improving user account security, keeping operating systems and software up-to-date, and allowing only authorized software.

Ease of Use: Users have found that Applixure is easy and clear to use, allowing for simple navigation and task performance. Several reviewers have specifically mentioned how they appreciate the software's user-friendly interface.

Integration with ServiceNow: Many users have praised the seamless integration of Applixure with ServiceNow. They particularly appreciate the metrics provided on workstations, which help them make accurate estimations and prioritize tasks effectively. This integration has been highly valuable for managing their IT environment.

Comprehensive Visibility: Reviewers have highlighted that Applixure offers great visibility into their end-user landscape. They can gather information on the versions of operating systems and software, aiding in lifecycle management. The tool also provides insights into their biggest pain points with end users, enabling prompt issue resolution.

Cloud-based option not meeting customer needs: Some customers have expressed dissatisfaction with the cloud-based option of Applixure, stating that it does not meet their specific requirements. 

Lack of detailed usability information: Several users have mentioned that they would like to see more detailed usability information in Applixure. They feel that further analysis is required to fully understand how to effectively use the software.

Reporting and dashboards for service providers need improvement: Users who are service providers have shared feedback indicating that they are disappointed with the reporting and dashboard capabilities of Applixure. They believe these features do not meet their expectations and could be enhanced.

Customers who have been using Applixure for several years are highly satisfied with its performance. The software has proven to be helpful in identifying and resolving software problems, providing peace of mind to users. Its integration with ServiceNow allows for automatic ticket creation, enabling proactive work and reducing the number of complaints from end-users. In factory environments, Applixure is used to monitor workstation health, ensuring smooth operations. Users appreciate the ease of deployment and the user-friendly interface, making it simple to assist end-users with their computer issues such as crashing software or low disk space. Additionally, Applixure aids in decision-making by providing insights on devices that need replacement and data for preventive PC maintenance. With this software, creating service reports no longer requires hours of work, streamlining the reporting process for users. The continuous development of Applixure based on client feedback showcases the software supplier's commitment to meeting customer needs. Furthermore, users can effectively demonstrate issues using the same tool clients are using, facilitating effective communication and problem-solving.

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What is Applixure?