TrustRadius Insights
Autosoft DMS has proven to be a valuable tool for dealerships, offering a range of benefits and efficiently solving various business …
Overview
What is Autosoft DMS?
Autosoft headquartered in West Middlesex offers the Autosoft DMS, a dealer management system built around communications, customer loyalty, and other auto CRM type features.
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- Tech Details
What is Autosoft DMS?
Autosoft DMS Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Autosoft DMS has proven to be a valuable tool for dealerships, offering a range of benefits and efficiently solving various business problems. Users appreciate the professional and hassle-free experience it provides, enabling them to manage all dealership data in one place. This centralized approach allows for real-time insights, leading to better decision-making and increased efficiency.
One of the key business problems addressed by Autosoft DMS is compliance. Dealerships can now easily track accounting and billing, ensuring that all regulatory requirements are met. Additionally, the software aids in managing daily tasks across the entire dealership, simplifying workflows and facilitating effective management within departments.
Users have also praised Autosoft's training and support services. The training provided by knowledgeable staff has been excellent, ensuring that employees are well-prepared for the changes introduced by the new system. Furthermore, users have had positive experiences with Autosoft's corporate headquarters, benefiting from frequent contact and assistance without any additional charges.
While there have been some concerns about running reports for larger companies and occasional issues with information switching between repair orders, overall, Autosoft DMS is considered a good value for its price. It may not be the most comprehensive DMS available, but it gets the job done effectively for small dealerships or used car lots. Posting deals and cars using Autosoft DMS has particularly benefited entire dealerships, streamlining processes and enhancing productivity.
Seamless Integration: Several users have praised Autosoft DMS for its seamless integration capabilities with other systems. They have found it easy to connect and share data in real-time, resulting in improved efficiency and insights across different teams.
Comprehensive Dashboard: Reviewers have appreciated the clear and comprehensive dashboard offered by Autosoft DMS. This feature provides a holistic view of data, allowing users to easily track performance metrics and make informed decisions.
Affordability: Many users have found Autosoft DMS to be an affordable option compared to other dealership management software platforms in the market. This cost-effectiveness has been highly valued by customers, as it allows them to save money while still benefiting from a robust system that meets their needs.
Difficult to Operate: Some users have expressed frustration with the software's usability, stating that it is difficult to navigate and find information without going through extra steps or memorizing locations. This has made end-of-month reporting a cumbersome task for some reviewers.
Glitches and Data Loss: Glitches are a common occurrence in the software, leading to data loss and causing frustration among users. Several reviewers have mentioned experiencing glitches that result in lost data, impacting their workflow and overall satisfaction with the product.
Lacks Integrations and Reporting Efficiency: The software lacks certain integrations and could improve its reporting capabilities. Reviewers have highlighted the need for more straightforward processes when generating reports. Additionally, some users feel that the platform falls short in providing comprehensive reporting tools, which they expected based on the advertised features of Autosoft DMS.