TrustRadius Insights
Users have praised BigMailer for its support, which goes beyond just technical assistance. The platform's team also offers recommendations …
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Business Basic
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Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is BigMailer?
BigMailer Features
- Supported: Dynamic Content
- Supported: List Management
- Supported: Auto-Responders
- Supported: Campaign Analytics
- Supported: Contact Database
- Supported: Contact Management
- Supported: Customizable Fields
- Supported: Drip Campaigns
- Supported: Email Campaign Management
- Supported: Event Triggered Actions
- Supported: Image Library
- Supported: Mobile Optimized Emails
- Supported: Real Time Analytics
- Supported: Reporting/Analytics
- Supported: Subscriber Management
- Supported: Template Management
- Supported: WYSIWYG Editor
- Supported: CRM
- Supported: Campaign Management
- Supported: Email Marketing
- Supported: Engagement Tracking
- Supported: Marketing Automation
- Supported: Multi-Campaign
- Supported: ROI Tracking
- Supported: Segmentation
- Supported: Third Party Integrations
BigMailer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have praised BigMailer for its support, which goes beyond just technical assistance. The platform's team also offers recommendations to improve engagement and deliverability, helping users achieve better results with their email marketing efforts. This has been particularly valuable for businesses and organizations looking to optimize their campaigns and increase their reach.
Additionally, the integration of BigMailer with Amazon SES has been a major selling point for many customers. This partnership provides a cost-effective and reliable email delivery service, ensuring that emails reach recipients' inboxes without any issues. Users have appreciated this seamless integration, as it allows them to leverage the benefits of both platforms for their email marketing needs.
Reviewers have mentioned a wide range of use cases for BigMailer. From auto email for website subscriptions to email automation, occasional email broadcasting, and even affiliate product marketing, this software has proven versatile and adaptable to different email marketing purposes. It has also been utilized for fundraising campaigns and sending updates for events. Users have found value in gradually transitioning all their funnels and contacts to BigMailer, demonstrating their trust in the platform's capabilities.
The user-friendly interface of BigMailer has garnered praise from non-technical users who find it easy to navigate and utilize for their marketing needs. They can easily send weekly marketing updates to large databases without much hassle or technical expertise. This accessibility has made it a preferred choice for businesses of all sizes.
Overall, BigMailer has emerged as a reliable mailing provider for both marketing and transactional emails. With quick setup and top-notch customer service, users have experienced improved results using this software. They are now looking forward to growing and optimizing their campaigns further with the help of BigMailer's features and support.
Easy-to-use Platform: Users have consistently praised BigMailer for being a simple and easy-to-use email marketing platform. Many reviewers have stated that the software's user-friendly interface and intuitive design make it effortless to set up and manage contact lists, create campaigns, and navigate through various features.
Excellent Customer Support: The customer support provided by BigMailer has received high praise from users. Numerous customers have commended the support team for their top-notch assistance, quick response times, and extensive knowledge. This level of service has left a positive impression on users who feel supported and well taken care of when using the software.
High Deliverability Rates: Several users have reported impressive deliverability rates achieved through BigMailer. Some reviewers have experienced open rates as high as 50-60%, which is seen as a significant accomplishment in the email marketing industry. This reliable delivery performance has contributed to increased engagement with recipients' emails and overall campaign success.
Lackluster User Interface: Some users have expressed dissatisfaction with the user interface of BigMailer, stating that it lacks intuitiveness and could benefit from improvements in design.
Limited Features: A few users have mentioned that BigMailer is not as feature-rich as other platforms, specifically in terms of forms and landing page options. They desire more advanced features in these areas to meet their specific needs.
Reporting Limitations: Several users have expressed a desire for more comprehensive reporting features in BigMailer. They find it inconvenient to click on each contact's name to track email open rates and link clicks, and they would prefer an easier way to analyze contact activity.