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Users of BizPlus CRM have found that the software effectively automates marketing processes, resulting in a gradual improvement in lead …
Overview
What is BizPlus CRM?
BizPlus CRM is a Customer Relationship Management software designed to streamline and optimize business processes for sales teams, marketing teams, and customer service teams. According to the vendor, this software is suitable for businesses of all sizes, including small and medium-sized enterprises...
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What is BizPlus CRM?
BizPlus online CRM ithat integrates with other web-based services to streamline working processes to drive efficiency. It helps in building better connections with the customers and employees. This version doesn’t require any manual software updates as the software is constantly being improved and…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is BizPlus CRM?
BizPlus CRM is a Customer Relationship Management software designed to streamline and optimize business processes for sales teams, marketing teams, and customer service teams. According to the vendor, this software is suitable for businesses of all sizes, including small and medium-sized enterprises (SMEs) and startups. It is widely used across various industries and professions to enhance customer relationship management and drive business growth.
Key Features
Performance Insights: According to the vendor, BizPlus CRM provides a comprehensive view of the business from multiple angles. It aims to eliminate the need for multiple apps by offering all-in-one management, enabling users to track and manage every aspect of their business.
Enquiry Management: BizPlus CRM's enquiry management feature aims to streamline the process of tracking and nurturing leads. It helps manage follow-ups, reminders, and leads, with the goal of converting them into valuable customers.
Quotation Creation: The vendor states that BizPlus CRM allows for the easy creation of professional quotations with just one click. It also enables seamless email integration, making it convenient to send quotes directly from the CRM platform.
Task Management: BizPlus CRM offers a task management feature that aims to help users stay organized and improve productivity. It allows for the creation, assignment, and tracking of tasks, facilitating collaboration among team members.
Notifications: According to the vendor, BizPlus CRM ensures users never miss important updates or deadlines with its notification system. It sends email and dashboard notifications for daily follow-ups, facilitating timely communication and effective task management.
Integrations: BizPlus CRM integrates with various lead generation platforms like Facebook, Indiamart, Tradeindia, Justdial, and WhatsApp. According to the vendor, this integration centralizes data from multiple sources, improving lead management and enabling seamless data syncing and communication across platforms.
Sales Management: BizPlus CRM aims to simplify the sales process by providing features for creating invoices, tracking payment status, managing inventory, and streamlining sales operations. The vendor claims that these features contribute to improved efficiency and customer satisfaction.
Marketing Tools: According to the vendor, BizPlus CRM offers marketing tools such as IVR, bulk email, bulk WhatsApp, and bulk SMS capabilities. It also supports call recording for better customer interactions, enabling targeted marketing campaigns and enhanced customer engagement.
Android App: BizPlus CRM provides an Android app that aims to enhance mobility and accessibility for users. According to the vendor, this app offers an easy-to-use interface for checking daily leads, follow-ups, and task management, as well as tracking visits and managing customer interactions on the go.
BizPlus CRM Video
Watch BizPlusCRM overview
BizPlus CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of BizPlus CRM have found that the software effectively automates marketing processes, resulting in a gradual improvement in lead generation speed. This has been a significant benefit for businesses looking to enhance their marketing efforts and generate more leads efficiently. Additionally, customers have been able to gather crucial insights about their customers and create automated tracking for sales opportunities with BizPlus CRM, addressing key business problems related to customer management and sales tracking.
The advanced mechanisms offered in the premium plan have proven to be worth the cost as they effectively reduce churn rates. This has been particularly helpful for businesses struggling with customer retention and wanting to implement strategies to decrease churn. Furthermore, users have successfully integrated their order flow from OMS to WMS, automating the process with BizPlus CRM. This integration capability has streamlined operations for businesses managing orders, ensuring efficient order fulfillment.
Another notable use case of BizPlus CRM is its ability to facilitate business management tasks such as finding incomplete tasks and managing teams to achieve goals. This feature has been valuable for businesses seeking better task management and team collaboration, resulting in improved productivity and goal attainment. Moreover, the centralization of sales and customer information, along with the automation of marketing interactions, has been a significant benefit for users. It has allowed businesses to access critical data easily and enhance their communication and engagement with customers.
Overall, BizPlus CRM has successfully addressed several key business problems for users. From automating marketing processes and tracking sales opportunities effectively to streamlining order flow and enhancing business management tasks, this software offers useful solutions that contribute to improved lead generation speed, reduced churn rates, efficient operations, enhanced customer management, and increased productivity.
Lead Management Tools: Users have found the lead management tools in BizPlus CRM to be highly helpful, with several reviewers stating that it has helped them entice more new leads and easily analyze the performance of existing ones.
Customized Sales Processes: Many users appreciate the customized sales processes offered by BizPlus CRM, allowing them to quickly seize sales opportunities. This feature is particularly valued by premium users.
Marketing Automation for Emails: The marketing automation for emails in BizPlus CRM has received widespread praise from users, who consider it to be superior to other CRM software options in the market. Several reviewers have highlighted its effectiveness and efficiency in managing email campaigns.
Lack of Trial Period: Some users have expressed disappointment with the absence of a trial period for BizPlus CRM, as it prevents them from testing the software before making a purchase decision.
Difficulties in Uploading Content and Inadequate Support: Users have reported difficulties when trying to upload content from external sources, and they feel that the support staff is not proficient in handling their requests or resolving these issues.
Outdated Knowledge Base: Several users have mentioned that the knowledge base of BizPlus CRM is not regularly updated with new information. This lack of updates hampers users' ability to find solutions to their problems efficiently.